Friday, June 2, 2017

How to rank for ‘position 0’ in 3 simple steps: A featured snippets primer

For many site owners, ranking in position 1 is the holy grail of SEO. However, if you are in a competitive market, achieving that coveted first position in the Google SERPs (search engine results pages) may take a lot of effort and investment.

I’m not saying you shouldn’t make the investment, but don’t overlook the opportunity to rank in position 0 with a featured snippet. For one thing, getting a featured snippet may be less about the link metrics and more about the actual content on your page. So if you are outgunned in terms of backlinks, then featured snippets could be just the thing for your business.

Surprisingly, it is not unheard of for URLs ranking on page 2 of the Google SERPs to get a “position 0” result with a featured snippet. Of course, most featured snippets are for URLs that are in the top 10 results. As you can imagine, if you are in position 5, getting that position 0 “answer box” result can be a big boost to that page’s visibility and organic traffic.

What’s a featured snippet?

At this writing, featured snippets appear in 9.1968 percent of search queries, according to RankRanger. They appear at the top of the search results page, above the normal search results (hence the reason we call these “position 0” rankings). The snippet contains the URL and page title, along with a “snippet” of the page’s content in an attempt to answer the searcher’s query.

The way it works is that Google will “programmatically detect pages that answer the user’s question, and display a top result as a featured snippet in the search results.” These featured snippets are designed to draw the user’s attention, and many site owners find that their CTR (click-through rate) significantly increases for the web pages that have featured snippets in the SERPs.

Featured snippet examples

There are many different types of featured snippets; here are some examples of the most common types.

By far the most common type of featured snippet is the paragraph type:

The list type of featured snippet is often shown for “process” search queries that are looking for a series of steps to accomplish a task. Note that the example below also includes an illustrative image.

For getting the table type of featured snippet, your best bet is to mark up the table on your page using the <table> tag.

So, how can you snag this coveted spot in the SERPs? Read on for advice.

Step 1: Understanding the opportunity for your site

When it comes to featured snippets, not all markets are created equal. If you are a local business, a better use of your time would be to focus on positioning your business for the Google map results, as featured snippets are not seen in SERPs that display the local pack (according to a study done by Stat Search Analytics).

On the flip side, if you are in a market where there is a need for clear answers to frequently asked questions, your industry uses terms that need explanation, and/or you have data that can be presented in tabular format, then featured snippets are likely a great opportunity for you.

In the aforementioned study, Stat reviewed 92,000 search queries for featured snippets and found the types of search terms which often return featured snippets are:

  • financial
  • mathematical
  • time
  • transitional
  • status
  • requirements
  • health
  • DIY processes

The types of searches which rarely return featured snippets are:

  • local
  • info/help
  • factual
  • shopping
  • images and videos

Stat did a refresh of their study six months later and found something surprising. One category of searches moved from rarely returning featured snippets to commonly returning featured snippets, and that was subjective queries (e.g., “best” or “reviews” included in the query).

While it’s tempting to jump into keyword research right away to find question-oriented keywords, you should first check whether your site is ranking with featured snippets today. Keep in mind, just because you have the snippet today doesn’t mean you will next week, so you’ll definitely want to track your position 0 rankings.

Additionally, matching up Google Search Console CTR data with the keywords for which you have featured snippets also helps you size the opportunity, especially if you can compare CTR data for a time frame when you had the featured snippet against a time frame when you did not.

Even if your site does not have any featured snippets, a review of your competitors’ featured snippets will be instructive to give you a starting point for a list of keywords you might want to focus on. Fortunately, there are a few tools available that can help you find keywords that currently have featured snippets.

SEMrush makes it easy to find your featured snippets. And this method works equally well when you are sleuthing for your competitors’ featured snippets.

To get started, head over to “Positions” in “Organic Research.”

You can then either filter the list of keywords under Advanced Filters by: Include > SERP Features > Featured Snippets, or you can simply select the “Featured snippet” link under the “SERP features” list on the right-hand side of the page.

Another excellent tool for finding tracking featured snippets is Stat Search Analytics.

You will first need to create a keyword list to upload into Stat. Once Stat has the rankings for your keywords, the Stat interface will show you which of your tracked keywords are producing featured snippet result types, which Stat flags as “answer” type results.

With Stat, you can filter those keywords to focus on those you are ranking in the top 10 results for, as well as tag keywords you want to track.

SearchMetrics Suite also features tracking for featured snippets. They call them “Direct Answers,” but you can see in the screen shot below where they have filtered for a set of terms that nytimes.com ranks on where there are Direct Answers present.

In many cases, these direct answers are Featured Snippets, as you can see in the example, “vegan Thanksgiving recipes.”

Step 2: Finding great keyword candidates for featured snippets

Now that we have a baseline and a better understanding of what keywords are getting featured snippets, let’s find more opportunities.

Finding great candidates for featured snippets comes down to good old-fashioned keyword research. As you do your research, here are some things to keep in mind:

  • Higher-volume terms get snippets more often.
  • Longer queries that are comprised of six or more words tend to show featured snippets.
  • Since the purpose of featured snippets is to answer questions, explicit questions like “who,” “what,” “how,” “where” and “why” search queries will obviously often have featured snippets. But don’t overlook implied questions with the words like “does,” “cause” and “costs,” as well as action words like “becoming,” “doing,” “getting,” “making,” “forming” or “cooking.”
  • Implied questions also include searches on terms. Consider a search for “email marketing,” where the searcher is looking for a definition by essentially asking the implied question, “What is email marketing?” Snippets for general questions usually trigger a paragraph type of featured snippet.

‘People also ask’

Particularly if you search on general questions, you can find additional keywords that result in featured snippets in the “People also ask” section in the SERPs.

Here, a search on “email marketing” gets a featured snippet, as well as a list of related search terms in “People also ask,” including “What is an email campaign?”

Clicking on “What is an email campaign?” reveals a featured snippet that answers that question.

Answerthepublic.com

To get a list of questions that are asked about particular topic, a very useful data mining tool is answerthepublic.com, which uses the Google Suggest API to find all the permutations of a question that people are searching on.

Shown below are all the questions answerthepublic.com found for the keyword “cook vegetables.”

We can then drill down into the specific questions for each question modifier. Here are the “how” questions for the keyword “cook vegetables.”

The long-tail keyword, “how to cook vegetables in a slow cooker,” does indeed return a featured snippet.

You can also get lists of queries formulated as questions from Moz Keyword Explorer. (Go to the Keyword Suggestions tab, and where you see the pull-down list “Display keyword suggestions that,” select the option “are questions.”) You can also get questions from Rank Ranger’s Keyword Finder by clicking “Questions” under “Quick Filters.”

If you have a Stat account, you can export a list of keywords from Answer the Public and then upload them into Stat to automate the process for determining which of the questions return a featured snippet in the SERPs.

Step 3: Increasing the potential for featured snippet selection

Whether we are creating the page from scratch or improving the page, to increase our chances of being selected for a featured snippet, we want to take a multi-pronged approach that includes:

  • content that clearly answers the question.
  • clean code and tagging that Google can easily understand.
  • positive user engagement signals.

I have found that your chances of being selected for a featured snippet can improve if you follow the content organizational model that I outline below:

  • First, repeat the question that is the query, or which is implicit in the query, clearly and prominently on your web page.
  • Directly following the question, provide a short, direct, clear answer to the question.
  • Then, provide more information, data, images and so on to answer the question as fully and completely as possible.

One way to structure your content is to use what journalists refer to as “the inverted pyramid.” When following the inverted pyramid model, your page starts with the most important information that answers the question, then transitions to more detailed information, and finally wraps up with a broader look at the topic or perhaps a case study or an example.

How you format your HTML can make a difference too. Here are the best practices I recommend:
  • Make the search query, or a very close version of it, a heading on the page. This means, where possible, format that query or question as an H1, H2 and so forth.
  • Summarize the answer to the question in a single paragraph.
  • Format that paragraph in a paragraph HTML tag <p>.
  • Place that paragraph directly below the heading for the question.
  • Aim for making the answer paragraph roughly 40 to 55 words.

It can also help to format your content as a list, using the <li> tags. Particularly if the query you are targeting is best answered by delineating steps in a process (e.g., “how to boil an egg”), then use <ol> tags (an ordered list). If you think that a bulleted list provides the best answer to the query, then use <ul> tags (unordered list).

Heading tags for each of your steps can also work, rather than <li> tags. Google is quite adept at extracting the content it needs to build a useful featured snippet.

Additionally, presenting your content in a question-and-answer format (or as a list of frequently asked questions) can also help Google select a short answer from your page as a featured snippet for a question.

And finally, as we mentioned above, if you create a table in your content hoping for a table-type featured snippet, it’s best to use the HTML <table> tag instead of using CSS to lay out your table.

For existing web pages, I like to take a look at a page’s user engagement metrics (bounce rate, average session duration, # of pages visited) in Google Analytics. If the metrics are substantially below the site’s average, that page isn’t satisfying the needs of our site’s visitors. Since Google is in the business of delivering the best search results to searchers, having a low-performing web page may make it difficult to obtain, and, more importantly, keep a featured snippet. Google will pick up on that poor performer not by spying on your Google Analytics, but by monitoring dwell time and CTR from the SERPs.

I presume the reason you want to rank highly in the Google search results is to attract leads and sales. So, while the tagging and content structuring is helpful to getting your position 0 ranking, it is actually more important to focus on making your page the very best answer to the question. Great content is rewarded not just by Google but by customer acquisition and retention.

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Search in Pics: Google big beach chair, street view cake & game room

In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more.

Google street view 10 year anniversary cake:


Source: Twitter

Google game room with ceiling of chess pieces:


Source: Instagram

Google big beach chair:


Source: Instagram

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Thursday, June 1, 2017

SearchCap: Bing Visual Search, Microsoft expands Bing Rewards to UK & more

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Searching

SEM / Paid Search

SEO

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Bing Visual Search lets you search specific objects within images

Bing is expanding its image search toolset with a new product that lets users search for specific items shown within a larger image.

They’re calling it Bing Visual Search, and it’s available now as part of the Bing’s existing image search tools. It’s pretty simple to use and pretty impressive, too.

In my first sample search, I queried Bing for landscape ideas and chose a photo that showed dozens of different plants and bushes in someone’s backyard. On the individual image screen, a small magnifying glass appeared in the upper left — clicking that launched the new visual search tool that let me pinpoint one specific plant from the dozens available. And after I did that, Bing identified my chosen plant as a snapdragon (I’m no green thumb, so can only assume that’s correct) and showed me a new set of search results just for this one plant from the original photo.

My results were a bit mixed when doing people-based searches.

For example, I searched for a photo of my favorite band, U2, but when I pinpointed a single band member, Bing Visual Search had trouble identifying matching images; it showed me photos of other singers and guitarists when I pinpointed just Bono and The Edge.

On the other hand, it correctly identified actor Ben McKenzie when I searched for him within a photo of some of the cast of the Fox TV show, “Gotham.”

Bing says its new visual search tool will work with existing internet images as well as new user-taken photos. It’s available now on Bing.com (desktop and mobile) or in the Bing mobile app. Bing is also making visual search available to developers via its image search APIs.

Some of Bing’s competitors have released or announced similar search/shop-within-an-image tools recently. Google is using product metadata to identify items seen in a photo, and also plans to launch Google Lens soon, a tool that turns smartphone cameras into a search box. Pinterest has its Shop The Look feature, which turns items inside an image into something users can buy. Even Instagram is testing a way for consumers to buy specific items seen in images.

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Microsoft expands its Bing Rewards loyalty program to the UK

Microsoft is expanding its Bing Rewards program to the UK today.

The program has long been available to Bing’s US users, and now anyone in the UK logged into their Microsoft account will earn points while searching on Bing. Points can be redeemed toward music, films, games, apps and device purchases from the Microsoft Store. Reward points can also be turned into charity donations.

“Unlike other reward schemes, where you have to spend money to get points, all you have to do with ours is run your searches through Bing and points will automatically register in your account as long as you’re logged in,” says Microsoft’s Head of Consumer Marketing (Search & Loyalty Products) Kevin Stagg in the announcement on Microsoft’s UK news centre.

The Bing Rewards program has two different earning levels. New users enter the program at Level 1, and then advance to Level 2 as they accrue more points. Level 2 perks include exclusive offers and a 10 percent discount on Microsoft Store items purchased with Bing Reward points.

To promote its UK launch, Microsoft is offering program members a chance to appear in pop star Charlie XCX’s upcoming music video.

Bing has tried numerous ideas over the years to increase its share of the search market, but none have lasted as long as Bing Rewards. In the US, Bing’s market share is generally seen to be in the low 20 percent range. Outside the US, its market share is generally much lower, and Google’s presence is even more dominant.

Microsoft says it will be launching the Bing Rewards program in France, Germany and Canada in the coming months.

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Don’t be tardy! Back-to-school searching starts in July — plan campaigns now

I know what you’re thinking. School is just winding down, and you want me to start planning back-to-school campaigns already?

Yup. And here’s why: Back-to-school shopping and searching shift into high gear in July. And if you’re not ready, you’ll miss out on the second-biggest shopping holiday of the year.

The second biggest — who’d have thought that, right? Back-to-school spending is second only to the December holiday season.

Research shows that families with K-12 kids spend an average of $674 on the hottest sneakers, fashion trends, electronics, calculators and binders — and even more money for college-bound students.

In fact, according to the National Retail Federation, in 2016 back-to-school spending hit $75.8 billion. (Can I hear a collective “ouch” from all the parents out there?)

Which means for digital marketers, planning needs to start now. Below you’ll find two assignments (plus helpful insights) designed to help you move to the head of the class this back-to-school season.

Assignment #1: Find out who’s buying and plan your bid modifiers

Increased traffic means you need an increased budget. And to maximize those budget dollars, you first need to know exactly who you’re targeting and then build meaningful campaigns.

According to research done by my colleagues at Bing, 32 percent of back-to-school shoppers are aged 35 to 49, and 31 percent are 50 to 64, with the primary customer being female and a mom.

But don’t forget — although mom may be footing the bill, her K-12 kids are dropping not-so-subtle hints about what they want.

On the other hand, college freshmen outfitting their dorms are relying on Mom and Dad to guide their decisions. It’s critical that you segment your audiences with demographic targeting, keeping in mind key influencers.

This means that you’ll need to create a separate set of ads to attract each of these different segments. Thankfully, with demo-based bid modifiers offered by search engines, you can make your ads feel more personalized.

In addition, make sure you’re segmenting by geography as well, so you can optimize not just based on season and local trends but also based on peak periods for each location.

As always, don’t forget to look at last year’s performance data, to help you optimize this year’s campaigns.

Extra credit: Be there for teachers

Teachers are unsung heroes who invest heavily in the next generation — often with their own hard-earned money. Thanks to increasingly tight school budgets, most teachers spend an average of $500 on their classroom, and some teachers report spending $1,000 or more.

Consider donating classroom items or a percentage of your sales to local schools or even offering a buy-one-give-one promotion. Calling out these promotions in your ad campaigns will encourage customers to shop with you, trust your brand, and feel good about their purchases.

And you can feel good about helping teachers.

Assignment #2: Determine what they’re searching for

Of course, for campaign success, you need to know what your shoppers are looking for. And the answers are all in the data.

Take time to examine trends related to your products and uncover the top-searched terms, as well as the days and times folks are looking.

For example, thanks to Bing data, we know that the most popular back-to-school search category is apparel (shoes and clothing), at 58.5 percent, and click-through rates are high in July and August.

So, for these months, consider optimizing your shopping campaigns with enhancements such as merchant promotions, sale pricing and review extensions, as well as highlighting local inventory.

Oh, and by the way…

Sometimes back-to-school shoppers are searching for what we don’t really expect, such as bed and bath products. Searchers on Bing (as compared to Google searchers) are 16 percent more likely to have spent between $200 to $499 on bed and bath products in the last six months. Optimizing for these products could yield some sweet-smelling profits.

Technology is also a big back-to-school category, and we know that these shoppers do plenty of online research before committing.

Running ads for searches higher in the purchase funnel can be very effective in these cases. For example, an ad for a tablet early in the shopping season may use unbranded search terms and include more detailed ad copy as well as review extensions. But an ad for that same tablet later in the season may have less detail but would also include branded search terms.

Speaking of brand, how does brand vs. non-brand factor in?

Below I’ve highlighted a few search stats and tips from Bing that indicate clear trends in some key back-to-school categories.

Clothes

  • 72 percent of searches were for unbranded terms.
  • Top unbranded searched terms: t-shirts, shirts for teen girls, and cute plus-size outfits

Tip: Including an ad showing the product in use or multiple colors of the item can help the image grab attention.

Laptops & tablets

  • 76 percent of searches were for unbranded terms.
  • Top unbranded searched terms: best deals tablets, tablets and best tablet deal

Tip: Influence shoppers with customer reviews using a review extension, and if your product is on sale, be sure to use the sales price column in your product feed.

School supplies

  • 81 percent of searches were for unbranded terms.
  • Top unbranded searched terms: calculator, scientific calculator, portfolio

Tip: Consider offering a coupon and try a broad match modifier for unbranded terms.

Furniture, décor, and bed & bath

  • 88 percent of searches were for unbranded terms.
  • Top unbranded searched terms: furniture, furniture stores, mattress stores, memory foam mattress

Tip: Personalize what shows in your ad with dynamic text parameters. Showing the product in use, e.g., a rug shown on the floor of a room, can be especially helpful for this category as it provides context to the shopper.

Boost your popularity: Discover where your audience is hanging out

Did you know that back-to-school shoppers plan to purchase from only an average of three websites? Finding out where your customers are spending time online (and where they’ll make their purchases) is critical to getting your campaigns in front of them.

You can also maximize your marketing ROI by syncing your ad investments with other campaigns. Now that you have your assignments, it’s time to kick campaign planning into high gear, so you can edge out your back-to-school competitors.

The post Don’t be tardy! Back-to-school searching starts in July — plan campaigns now appeared first on Search Engine Land.

Is your information architecture costing your e-commerce web shop millions in lost sales?

If you need water and decide that drilling a hole in Hoover Dam is a good idea, you’ll be rewarded with a thin stream that lasts for a long time. But if you want a lot of water, why would you stop with just one hole?

I use this analogy whenever I speak to e-commerce firms about getting traffic through SEO. If you aren’t ranking on Google for all your profitable keywords, you’re going to be stuck with a trickle of traffic that represents just a fraction of your full potential.

Wouldn’t it be nice if you could direct some of that unrealized traffic back to your website? Today, I’m going to talk about one way to help do that: by building out a logical and intuitive site architecture.

Get started on the right foot with site architecture

The few e-commerce companies that are highly successful invest time and expertise into planning their website structure correctly from the beginning. By laying the foundation for your information architecture on the firm ground of expert analysis based on your historic sales, revenue and conversion data, you’ll ensure that your SEO automatically grows stronger over time and remains immune to tectonic shifts from any future algorithm updates.

Become obsessed with serving customers well

The most profitable e-commerce web shops don’t have sites that mirror their marketing brochures or organizational structures. Online, customers don’t care about that.

They want answers — and they want them fast!

So a company selling bed sheets and curtains might have their site structured like this:

  • Bed sheets category: http://ift.tt/2roujUm
  • Curtains category: Domain.com/curtains/

Within this structure, there can be sub-divisions for specific types:

  • Bedroom Curtains category: http://ift.tt/2qET5m9
  • Living Room Curtains category: http://ift.tt/2rokdmD

Someone looking for a curtain can be quickly directed to the best location, where they’ll find relevant information about curtains such as fabric, colors, designs, brands, sizes and more — which they can search or filter according to their requirements.

With customization of templates, enough information and content can be included in these category pages to make them complete “destinations” rather than just product dumps that display a long list of items with descriptions.

This kind of website structure is intuitive to users, helps deliver a delightful customer experience, and also has several natural SEO advantages:

  • Each time you add a product to a sub-category, you’ll automatically build internal links back up the hierarchy to a broader category page.
  • The anchor text of these “automatic” links will be descriptive and optimized for that category.
  • Every URL level becomes a destination, and it can be customized with content that’s appealing to searchers.
  • Building deep links to specific category pages is simpler and more meaningful (such as whenever you’re asked for advice on forums, or write an article on your blog, or for other link-building marketing activities).

Design your information architecture for future growth

It’s important for e-commerce web shops to have information architectures that scale as you grow bigger.

If your site only shows up for the black, 64GB iPhone model, customers who are searching for a white, 32GB version won’t come to you. If a buyer searches for LED TVs, and your site ranks only for LCD TVs, you’ll lose sales.

Hoping that Google will figure out that you also sell these other things won’t work. Your information architecture must be designed to make that crystal-clear. And each category and sub-category should expand and develop as you add new products to it.

How you name these categories also matters, especially when labels you assign in your database are automatically pulled into your URL structure. I’ve detailed technical solutions to help with this in my previous piece on e-commerce SEO best practices.

Taking action: How to get the job done

What you can do to help develop an ideal information architecture on your e-commerce website will depend upon your role in the organization.

If you’re a decision-maker or business leader

  • Understand how search engines are now the first step for many buyers when researching any purchase; to make sales, your page must be in front of these prospective buyers right from that point.
  • Appreciate that customers don’t want to be controlled, but guided. Survey them to find out what they want. Then provide answers, information and support.
  • Realize that SEO isn’t a quick-fix solution to apply on a completed website. It begins with uncovering user intent, and then involves multiple steps that are woven into your site’s structure and information architecture.

If you’re involved in managing product databases

  • Learn how the names you assign to categories impact URL structure.
  • Study the effect this might have on sales and profit.
  • Analyze historic data to select category titles for higher conversion rates.
  • Review search volume data to help optimally name products and categories.

Collaborate with an SEO consultant for the above. He or she will draw up lists of search terms based on keyword analysis and help you draft unique descriptive text for products listed on the e-commerce store. This will boost your search rankings and attract more traffic.

If you’re a product information manager

  • Know that you’re improving the experience for shoppers when you load product pages with information based on keyword analysis by an SEO expert.
  • Insist on being trained by your SEO consultant on the best way to incorporate keywords into your product information.

If you work in design or user experience

  • Assess the effect of features like faceted navigation, JavaScript implementation, or lazy loading for pagination on your sales conversion rate and search visibility.
  • Decide whether cross-publishing similar content under different categories might be considered duplicate content, and then make profit-maximizing choices.
  • Evaluate the merits and drawbacks (from both the design and SEO perspective) of using breadcrumb navigation for category/product pages, provisioning lengthy product titles, customizing category templates, including structured data markup, integrating social media and (if you have brick-and-mortar locations) using local check-in services.

If you work on code, programming or server configuration

  • Avoid issues with duplicate content through technical solutions like “rel=canonical” implementation.
  • Optimize the website for fast loading.
  • Work out an efficient system to handle variations in listed items, such as different sizes, colors or brands.
  • Ensure that the site is optimized for mobile devices.
  • Guard against critical problems that affect website performance.

If you’re a project manager

  • Recognize the vital role of customer service and user reviews on search visibility, and by extension, your site’s sales, revenue and profitability.
  • Manage the flow of information to diverse teams working on different parts of the process, keeping them on track and holding them accountable for completion of tasks.
  • Work in concert with your SEO consultant to ensure that each group understands its role and gets all necessary training to do their job well.

As you can see, there’s a role for everyone in implementing an optimized information architecture. With proper planning, a strong site architecture can ensure high search engine ranking for profitable keywords that can be sustained over the long term — and it can even keep on growing stronger automatically as your site develops and expands.

It all begins with laying the right foundation, and this requires close cooperation between all the teams involved, under the guidance of an SEO consultant who is experienced in e-commerce SEO. Only this will help fix profit leaks that can funnel extra dollars into your coffers year after year.

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