Wednesday, May 3, 2017

How Google assesses the ‘authority’ of web pages

Google’s fight against problematic content has drawn renewed attention to a common question: how does Google know what’s authoritative? The simple answer is that it has no single “authority” metric. Rather, Google looks at a variety of undisclosed metrics which may even vary from query to query.

The original authority metric: PageRank

When Google first began, it did have a single authority figure. That was called PageRank, which was all about looking at links to pages. Google counted how many links a page received to help derive a PageRank score for that page.

Google didn’t just reward pages with a lot of links, however. It also tried to calculate how important those links were. A page with a few links from other “important” pages could gain more authority than a page with many links from relatively unremarkable pages.

Even pages with a lot of authority — a lot of PageRank — weren’t guaranteed to rocket to the top of Google’s search results, however. PageRank was only one part of Google’s overall ranking algorithm, the system it uses to list pages in response to particular searches. The actual words within links had a huge impact. The words on the web pages themselves were taken into account. Other factors also played a role.

Calculating authority today

These days, links and content are still among the most important ranking signals. However, artificial intelligence — Google’s RankBrain system — is another major factor. In addition, Google’s ranking system involves over 200 major signals. Even our Periodic Table of SEO Success Factors that tries to simplify the system involves nearly 40 major areas of consideration.

None of these signals or metrics today involve a single “authority” factor as in the old days of PageRank, Google told Search Engine Land recently.

“We have no one signal that we’ll say, ‘This is authority.’ We have a whole bunch of things that we hope together help increase the amount of authority in our results,” said Paul Haahr, one of Google’s senior engineers who is involved with search quality.

What are those things? Here, Google’s quiet, not providing specifics. The most it will say is that the bucket of factors it uses to arrive at a proxy for authority are something it hopes really does correspond to making authoritative content more visible.

One of the ways it hopes to improve that mix is with feedback from the quality raters that it employs, who were recently given updated guidelines on how to flag low-quality web pages.

As I’ve explained before, those raters have no direct impact on particular web pages. It’s more like the raters are diners in a restaurant, asked to review various meals they’ve had. Google takes in those reviews, then decides how to change its overall recipes to improve its food. But in this case, the recipes are Google’s search algorithms, and the food is the search results it dishes up. Google hopes the feedback from raters, along with all its other efforts, provides results that better reward authoritative content.

“Our goal in all of this is that we are increasing the quality of the pages that we show to users. Some of our signals are correlated with these notions of quality,” Haahr said.

Authority is primarily assessed on a per-page basis

While there’s no single authority figure, that bucket of signals effectively works like one. That leads to the next issue. Is this authority something calculated for each page on the web, or can domains have an overall authority that transfers to individual pages?

Google says authority is done on a per-page basis. In particular, it avoids the idea of sitewide or domain authority because that can potentially lead to false assumptions about individual pages, especially those on popular sites.

“We wouldn’t want to look at Twitter or YouTube as, ‘How authoritative is this site?’ but how authoritative is the user [i.e., individual user pages] on this site,” Haahr said.

It’s a similar situation with sites like Tumblr, WordPress or Medium. Just because those sites are popular, using that popularity (and any authority assumption) for individual pages within the sites would give those pages a reward they don’t necessarily deserve.

What about third-party tools that try to assess both “page authority” and “domain authority?” Those aren’t Google’s metrics. Those are simply guesses by third-party companies about how they think Google might be scoring things.

Sitewide signals, not domain authority

That’s not to say that Google doesn’t have sitewide signals that, in turn, can influence individual pages. How fast a site is or whether a site has been impacted by malware are two things that can have an impact on pages within those sites. Or in the past, Google’s “Penguin Update” that was aimed at spam operated on a sitewide basis (Haahr said that’s not the case today, a shift made last year when Penguin was baked into Google’s core ranking algorithm).

When all things are equal with two different pages, sitewide signals can help individual pages.

“Consider two articles on the same topic, one on the Wall Street Journal and another on some fly-by-night domain. Given absolutely no other information, given the information we have now, the Wall Street Journal article looks better. That would be us propagating information from the domain to the page level,” Haahr said.

But pages are rarely in “all things equal” situations. Content published to the web quickly acquires its own unique page-specific signals that generally outweigh domain-specific ones. Among those signals are those in the bucket used to assess page-specific authority. In addition, the exact signals used can also vary depending on the query being answered, Google says.

The post How Google assesses the ‘authority’ of web pages appeared first on Search Engine Land.

Tuesday, May 2, 2017

How agencies can create new revenue for their SMB clients

With all of today’s digital marketing opportunities – from email to social channels to display advertising and beyond – many SMBs find themselves lost and unsure of the necessary steps to take in marketing themselves effectively.

Marketing agencies answer the call: they provide expertise, guidance and the marketing management necessary to help small businesses succeed.

There is a massive, untapped demand for marketing solutions that provide clear results while saving small businesses the time, energy and distractions imposed by managing their own marketing efforts.

Read this white paper from Agendize to learn about the biggest opportunities for agenices to grow with SMBs and address the real challenges facing SMB clients.

Visit Digital Marketing Depot to download “Create New Revenue by Providing a Complete Marketing & Sales Business App for Your SMB Clients.”

The post How agencies can create new revenue for their SMB clients appeared first on Search Engine Land.

SearchCap: Google shopping ads test, IAC buys Angie’s List & SEO predictions

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

  • 3 predictions about the future of SEO
    May 2, 2017 by Ryan Shelley

    What do current trends say about the direction of search, and how can you prepare? Columnist Ryan Shelley shares his predictions for the industry.

  • New Google pilot tests Shopping ads on the Display Network
    May 2, 2017 by Ginny Marvin

    Ads will start appearing first on fashion and home design sites.

  • The great big list of landing page tests to try
    May 2, 2017 by Amy Bishop

    Sometimes half the battle of conversion optimization is coming up with ideas for things to test. That’s where this post from columnist Amy Bishop comes in!

  • Don’t miss SMX Advanced this year. Register now & save $400!
    May 2, 2017 by Search Engine Land

    The 10th edition of SMX Advanced, promises once again to deliver fast-paced, Q&A-packed sessions that don’t stop to cover the basics. Less than 40% of tickets are left and are going fast. Reserve your seat now before prices increase Saturday, May 13. Search continues to evolve rapidly and SMX Advanced sessions put you at the bleeding edge […]

  • IAC buying Angie’s List, will combine with HomeAdvisor into new public company
    May 2, 2017 by Greg Sterling

    The two companies will create a home services lead-gen powerhouse.

  • Time’s up! MarTech is here and it’s your last chance to attend
    May 1, 2017 by Search Engine Land

    In just one week, the world’s largest independent marketing technology conference designed for senior-level marketers and marketing technology professionals happens at MarTech in San Francisco, May 9-11. The show is programmed with one specific goal: to illuminate successful real-world practices at the intersection of marketing, technology, and management — no matter which software products or analyst frameworks […]

  • How to Create the Ultimate Marketing Plan
    May 1, 2017 by Digital Marketing Depot

    Four out of five B2B buyers start their journey with a web search. Nearly three quarters of the buying process is complete by the time a prospect is ready to engage with your sales team. With customers now in control, how do you create an effective marketing plan that resonates with target audiences? Compelling content, […]

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Local & Maps

Link Building

SEO

SEM / Paid Search

Search Marketing

The post SearchCap: Google shopping ads test, IAC buys Angie’s List & SEO predictions appeared first on Search Engine Land.

3 predictions about the future of SEO

SEO is a constantly changing and growing industry. No longer is search engine optimization seen as internet “black magic,” but it is now regarded as an essential part of any serious digital marketing strategy. Last year, it was estimated that businesses invested more that $65 billion on SEO services, and that number is projected to climb to over $70 billion by 2018.

We’ve come a long way as an industry — and from the looks of it, our best days are still ahead of us. The hardest thing in the world of search is predicting what will come next. As the major engines continue to update and refine their algorithms and SERP displays, we in the field shouldn’t just wait around to react. I believe we should be proactive and look at past trends to help guide us.

In that spirit, I’m going to take a step out and make three predictions about the future of the SEO industry.

1. UX will play a larger role

In the past, SEO was seen as a job for the IT team. It was looked at more as a technical role than a creative position. While SEO has many technical elements to it, at its core it’s an art form. Today’s SEO professionals not only need to have a technical understanding of how to optimize websites and different types of content for search engines, they also need to understand how people interact with the web.

But knowing is just half the battle. Understanding how to apply this information practically is what will continue to separate the “pros” from the “Joes.”

Google is obsessed with the user — and you should be, too. As search results become more and more customized, user experience (UX) is going to play a larger role in search. If your content is not engaging your users, you will lose out, no matter how great your information is.

To better position your site now, I would invest time in learning your users inside and out. Then, I would create content that not only helps them, but engages them as well. You can do this using free analytics tools that track and learn what your users are doing.

If you’re not currently tracking your online marketing efforts, you’re not alone. But that’s still not a good excuse. Did you know that…

Just because others aren’t taking this seriously yet doesn’t mean you shouldn’t. Tools like Google Analytics and Search Console, which are 100 percent free, have enough information to get you started. Find out what content is working and why, then create more of that. Think about what your users want as they interact with your brand online, and create a unique experience for them.

2. AMP will be a ranking factor

We now live in a divided world. Traditionally, Google operated from a single index of documents when pulling search queries. Today, it’s in the process of creating two indexes, one for mobile and one for desktop, with mobile becoming the primary index.

As we’ve moved into a mobile-first world, the way we search, interact and buy has changed. Mobile has become our dominant device, and Google wasn’t going to wait around. A recent report from Hitwise (registration required) argues that in the US, mobile search is roughly 58 percent of overall search query volume.

But users don’t just want something that looks nice on mobile devices — they also want speed. In fact, Google’s own research shows that 53 percent of people will leave a site that fails to load in three seconds or less. This is one of the big reasons Google and others have been pushing the Accelerated Mobile Pages (AMP) project.

As far as we know at this point, AMP is not a ranking signal, but that doesn’t mean it has no impact on your search or website performance. AMP content is featured prominently in mobile search results, often above the organic listings. Wouldn’t you want your content to appear there? Additionally, if users are abandoning slow-loading sites on mobile devices, it makes sense to prioritize mobile page speed, even if you already have the top organic spot.

Furthermore, if you wait for it to be an official ranking signal before you implement AMP, you’ll be too far behind to benefit from it when that happens. So start building AMP pages for your content now! Since enabling AMP on our company’s blog, we’ve seen a 12 percent increase in mobile search visits — and we’re not the only ones seeing results. Check out these stats:

  • Washington Post — 23 percent increase in mobile search users who return within seven days.
  • Slate — 44 percent increase in monthly unique visitors and a 73 percent increase in visits per monthly unique visitor.
  • Gizmodo — 80 percent of Gizmodo’s traffic from AMP pages is new traffic, 50 percent increase in impressions.
  • Wired — 25 percent increase in click-through rates from search results, with CTR on ads in AMP stories up by 63 percent.

3. AI will run search

When Google announced RankBrain last year, the search world lost their minds. Today, we still don’t know much about RankBrain, other than that it’s among Google’s top three search ranking factors. Personally, I think AI is a great thing for search. Over time, as the machines learn patterns and understand content, results will get more and more accurate. The other benefit to AI is that it will kill black-hat SEO, which I believe is great for the industry as a whole.

So, how do you prepare yourself for the “age of the machine?” You do the work, the right way. While I think RankBrain (or some other new AI technology) will eventually run search 100 percent, I also think we are still quite far away from that day. So first, we can start doing a better job of creating content that’s both informative and engaging users. Then we can take the time to do the small things right, like on-page SEO. And finally, we can start thinking about search on an individual level. AI will make search more personal than ever, and this will force all of us in the marketing field to think about segments in a whole new way.

While I do believe these three predictions will become reality, they also matter today. I hope you take some time to reflect on where you are, what you are doing and what new things you need to add to your search strategy to see better results today.

The post 3 predictions about the future of SEO appeared first on Search Engine Land.

New Google pilot tests Shopping ads on the Display Network

Google has been steadily increasing distribution of Shopping ads, including to YouTube, Image search results and third-party retail sites in the Search Partners network. The inevitable extension to the Google Display Network is now here: the company has launched a pilot called Retail Shopping on Display.

In an email sent to AdWords API users and advertisers in April, Google said that, during the initial phase, Shopping ads of those accepted into the pilot may appear on fashion and home sites on the Google Display Network. From the email:

Starting next week, some of your customers will be able to target the Google Display Network (GDN) with their Shopping campaigns as part of a pilot Google is running. This will allow them to expand the reach of their Shopping Campaigns beyond the Google Search Network. It will allow their shopping ads to be eligible to appear on a handful of select, premium fashion and home decor sites for this pilot.

As of May 29, Google will automatically enable all Shopping campaigns on the GDN by default for those accounts in the pilot. Advertisers can opt out if they want.

However, it appears the pilot will take some time to get going. Google says in the email that campaigns opted into the test may start to see traffic from GDN placements in late June.

It seems more advertisers are now being added to the pilot. Joel Wollner of UpClicks Media wrote Tuesday that he noticed one of his clients is now included in the test. Wollner posted a screen shot of the new Display Network opt-in enabled in the account:.

We don’t know quite what the ads will look like on the GDN, but it comes as no surprise that Google keep pushing Shopping ads into more types of inventory. Merkle’s Q1 2017 Digital Marketing Report showed that spending on Google Shopping ads among the agency’s retail clients increased 32 percent year over year. That compares to a 12 percent increase for text ads.

H/T Frederick Vallaeys of Optmyzr.

The post New Google pilot tests Shopping ads on the Display Network appeared first on Search Engine Land.

The great big list of landing page tests to try

About a month ago, I published an article that provided a few areas of consideration when diving into conversion rate optimization, with ideas to help kick off brainstorming discussions. I love conversion rate optimization (CRO) because it is one of the few things that you can do that will have an impact on the performance of all of your digital channels at once. In other words, it is time well spent.

Still, some of us don’t have the time or resources to brainstorm landing page tests, so this post goes one step further to provide concrete testing ideas (46 ideas, to be exact) that you can try on your landing pages today!

Improve your call to action

The call to action (CTA) is a great place to start testing because it can be very impactful. There are several options for testing what works best for your CTA:

  1. Try using a button for your CTA instead of a link (or instead of text, if it is a phone number).
  2. Test the button color — no matter what or where the button may be (a phone number, a download, or even if it is within the form).
  3. Test the placement of your CTA on the page. For example, are your phone numbers in the header image? In the top line of the page? At the bottom?
  4. Test multiple CTAs, even if they are the same. Often I see a CTA above the page but nothing at the bottom. This sort of assumes that people will perform the action before reading any of the content. If they’ve read the content, that’s the perfect time to invite them to learn more. Test having the same CTA at the top and bottom for ease of use.
  5. Test your CTA text. There are tons that you could try – in fact, there are probably entire posts devoted to this type of testing. Off the top of my head, here are a few: learn more, buy now, call now, get a free quote, request your copy, request a quote, talk with an experienced _____ now, find out how we can help, and the list goes on.

Capture the information

Ah, the forms. One of the most popular landing page components. There are so many different options for testing forms, and even small changes can have substantial lifts.

  1. Test the form placement on the page: right side, left side or centered; above the fold and below the fold.
  2. Test the form color to see if it stands out more.
  3. Test the form layout: vertical versus horizontal, drop-down fields versus radio buttons, and so on.
  4. If at all possible, test requiring fewer form fields. Sure, it’s nice to know everything there is to know about a prospect: first name, last name, credit card for the free trial, mother’s maiden name, dental records and so on. But could you live without some of that information if it meant higher lead numbers?
  5. Test discreet pop-ups while the user navigates, if you are able to execute them without disrupting the user experience. For example, HubSpot has lead flows that can be triggered based upon certain parameters. They can also be executed without interrupting the user’s ability to navigate the site. (If you are driving ads to the page, depending on the network that you are using, ensure pop-ups are not a violation of their policies.)
  6. Test a pop-up when the user leaves the site. (But make it valuable, not annoying! And, as mentioned in the previous point, if you are driving ads to the page, ensure pop-ups are not a violation of the ad network’s policies.)

Test different imagery

As the saying goes, “A picture is worth a thousand words.” Images can provide context and direction that visitors can use to quickly understand if the landing page is relevant to their needs. Not to mention the aesthetic appeal of images that are used to supplement the text on a page.

However, there are also images that don’t add value, and some that can even drive people away by misleading the visitor as to the page’s content or intended audience.  To ensure your image game is strong, try running some of these tests:

  1. Try testing photos with people vs. photos without people. Often photos with people look staged and unnatural, but on the other hand, images with people can help visitors build a connection with the brand.
  2. Test icons and vectors instead of photographs. Sometimes photographs aren’t able to illustrate key points as well as vectors or other images.
  3. Test the size of the image on the page.
  4. Test where the image is placed — or whether there’s an image on the page at all.
  5. Test product pictures and screen shots in place of pictures with more abstract meanings. (This is especially for things like SaaS. Of course, product pictures would be used for things like e-commerce, restaurants and retail.)
  6. Test a new header image.
  7. Test a banner with text, on top of or in lieu of a header image.

Rework your layout

Sometimes your landing pages need a structural overhaul. It can be tough to get there with A/B tests, but it can be done. And although the general best practice is to only test one element at a time, sometimes there is value in multivariate testing.

  1. Most people read content in an “F” pattern. Test placing your most important elements so that they fall within this line of sight.
  2. Test a page with a header image or banner versus a page without.
  3. Test including the CTA as part of the header image vs. entirely separate.

Put your copy to work

Your landing page copy tells your story. We all know that content is king, but it still, arguably, gets the short end of the stick when landing pages are created on the fly. It can be beneficial to revisit the value of your copy and to test different strategies in order to make the copy more impactful.

  1. Test new copy to try to make the page more persuasive.
  2. Look into the traffic stats for the page in question, and then test creating different pages for your highest-volume markets and personas in order to provide an experience that is hyper-relevant to those visitors.
  3. Sometimes the volume of text on a page can be a little overwhelming. Most people scan a landing page, as opposed to reading the whole thing word-for-word. Test breaking the content into smaller paragraphs so that it seems a little more approachable.
  4. Test bulleted lists instead of paragraphs.
  5. Test emphasizing the key points with block quotes, images of quotes, or by incorporating them into subheaders.
  6. Try adjusting your landing page copy to be written in active voice versus passive voice.
  7. Test creating copy and imagery that is solution-oriented instead of feature-centric.
  8. Test how much content is visible above the fold versus below the fold. Bonus: consider testing exactly what text falls above the fold.
  9. Test interactive content such as videos, quizzes or pages that users can interact with.
  10. Test personalizing the content on the page. There are several tools that can help with this, including some marketing automation tools.
  11. Test whether the inclusion of testimonials begets a lift in conversion rate.
  12. You can also try updating your meta-title and meta-description to see if that boosts traffic to your page through organic results or other channels such as social, which show the page description. This can be especially beneficial for landing pages that didn’t have meta-descriptions to begin with because they weren’t meant to rank.

To nav or not to nav, that is the question

The way visitors navigate pages (or don’t!) is an important component of the way your story is told, so it is important to be mindful of the way you want your visitors to interact with your page(s). I’ve rarely seen a landing page perform best that had full navigation, but sometimes a page with limited navigational options has performed better than no navigation, because it allowed the visitors to explore more information about the product before committing to a demo.

  1. Test landing pages with no navigation versus full navigation.
  2. If full navigation performs best, try testing a secondary navigation option to help them find more information about the product or service that they’ve shown interest in so that they can easily find more information.
  3. Test the winner of the above test against a few select navigational options.

Provide content and collateral

If you know me, you know that I am a big proponent of micro-conversions, in the right situation. You can provide useful content to buyers to help them continue their journey, while also obtaining more information about them and where they are in their journey. With that will come several testing opportunities.

  1. Although the call, purchase or demo request may be the main CTA, you might want to test a secondary CTA (such as an email newsletter sign-up or a white paper download). Then, follow through to see if the addition of those conversions is leading to more sales long-term.
  2. Test whether gating or not gating generates more leads. For paid search, you can do this by building audiences off of the piece of content and then tracking what happens to those audiences. Or you could use Google Analytics to analyze flow reports, but know that there are some limitations given these are based upon sessions, not users.
  3. Test a different content offering to see which performs better. For example, if you’re currently using an e-book, you could try recording yourself reading the e-book and create an audiobook. Then you can test which of those draws more conversions.

Go for the upsell (or cross-sell)

Most CRO opportunities focus on the main selling goal, but there is a lot of opportunity for upsell and cross-sell conversion rate testing as well. Here are a few opportunities:

  1. Before the purchase (or lead submission) is completed, suggest other items the customer may like.
  2. Suggest additional features and add-ons the customer might like access to before the purchase is completed.
  3. Before the purchase (or lead submission) is completed, suggest other products that complement the customer’s needs.
  4. After the purchase, provide content and information about additional relevant products and services.

Focus on continued engagement

  1. After the purchase, test providing additional content to ensure customers get the most use out of their purchase.
  2. After purchase, create opportunities for customers to share their purchase or experiences with your product.
  3. After the purchase, invite customers to follow your social networks and provide product or service feedback.

Review the quality of traffic

If you’ve tested and tested your pages, and you still find that your conversion rates are fairly low, it might be that the traffic isn’t as relevant as it could be. Take a look in your analytics platform to determine if there are traffic sources or keywords that aren’t performing as well as others. Then dig in further from there.

The post The great big list of landing page tests to try appeared first on Search Engine Land.

Don’t miss SMX Advanced this year. Register now & save $400!

The 10th edition of SMX Advanced, promises once again to deliver fast-paced, Q&A-packed sessions that don’t stop to cover the basics. Less than 40% of tickets are left and are going fast. Reserve your seat now before prices increase Saturday, May 13.

Search continues to evolve rapidly and SMX Advanced sessions put you at the bleeding edge of the conversation.

For SEOs, you’ll be the first to see the Periodic Table of Ranking Factors: 2017 edition, pepper Google’s go-to SEO expert Gary Illyes with your toughest questions about Fred and get the low-down on Project Owl and what authority means for site ranking.

The agenda’s just exciting for SEMs. Attend the keynotes from Google and Bing, get the latest on Apple search ads and learn to protect your brand in this era of fake news. Also, you can attend full days of sessions with Bing and Google.

Who’s speaking?

This year’s speaker lineup is one of the strongest we’ve ever assembled, with experts from Pinterest, CBS Interactive, Adobe, Google, Salesforce, Thriftbooks, Uber, Intel, Microsoft and more. View all speakers.

Don’t miss your only opportunity this year to attend SMX Advanced, June 12-14 in Seattle. SMX Advanced is a unique event experience, which has sold out each of the last 10 years. Get your ticket now!

Don’t take our word for it, listen to long time attendees sing SMX Advanced praise

“…it is by far the most actionable search conference I’ve ever been to. I love that speakers assume we already know a lot about SEO (because we do) and the presentations are therefore more specific with more information that we can act on.”

– Sharon Mathias, HomeAdvisor

“SMX Advanced is what a marketing conference should strive to be. Full of sessions that are led by leaders in the search marketing industry providing attendees with valuable and actionable takeaways. Then add the networking opportunities with peers, the speakers, and after hour events, make SMX Advanced a can’t miss conference.”

– Timothy Carter, Nimlok Displays

View all testimonials.

 Save $400 off an All Access Pass. Here’s what you’ll get:

  • Tactic-rich and fast-paced sessions on SEO, SEM, mobile, social, conversion optimization and more! Check out the agenda.
  • More than 50 search marketing experts sharing case studies of overcoming complex hurdles in SEO and SEM. SMX Advanced speakers are selected based on experience, ability AND willingness to share the tactics and strategies that make them successful. See who’s speaking!
  • Connect with the most accomplished group of search marketers on the planet through a series of structured and casual networking events including an evening at MoPop that is not to be missed!
  • Breakfast, hot meals, snacks, WiFi — top notch amenities that make up the SMX experience.

Join us in Seattle June 12-14 for three days of expert level sessions, Q&A opportunities and networking you’ll find nowhere else. We guarantee it.

Don’t miss out on your chance to attend SMX Advanced this year. Register today!

See you in Seattle!

P.S. – Here is some useful info:

The post Don’t miss SMX Advanced this year. Register now & save $400! appeared first on Search Engine Land.