Tuesday, February 9, 2016

Content Marketing That Drives Conversions

Relevant, engaging content now plays a critical role in nurturing prospects into the purchase funnel to become customers. How can marketer’s produce, distribute, and optimize well-defined content assets – including blogs, email, infographics, landing pages, and videos – to create deeper prospect engagement and contribute to business goals and bottom-line results?

On Thursday, March 1, join Rachel Rosin, Act-On Software’s Web and Content Optimization Manager, and Travis Piepho, Founder and Partner at Prospectr Marketing, as they offer practical solutions to these content marketing challenges. You’ll learn:

  • What makes content engaging and relevant to prospects.
  • How to execute persona-driven lead nurturing campaigns.
  • How to track and measure the impact of content marketing on conversions.
  • How leading brands are demonstrating the ROI of their content marketing.

Register now for “Content Marketing That Drives Conversions,” produced by Search Engine Land’s sister site, Digital Marketing Depot, and sponsored by Act-On Software.

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SearchCap: Bing Ads Reporting Glitch, Google Knowledge Graph Edit & Starting SEO

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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEO

SEM / Paid Search

Search Marketing

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Obsessed with Search? Registration Open For Search Engine Land’s SMX Advanced Conference

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Registration is now open for Search Engine Land’s SMX Advanced, which takes place June 22-23 on the waterfront in Seattle at the Bell Harbor International Conference Center.

SMX Advanced is the only conference designed exclusively for experienced search marketers. This one of a kind conference is programmed by the editors at Search Engine Land, your go-to source for the latest news, updates, trends, data analyses and thought-provoking insights about SEM and SEO.

SMX Advanced is so good, we guarantee you’ll leave a better marketer and enjoy the experience!

Join us for epic sessions including:

  • The Periodic Table of SEO: 2016 Edition
  • The Mad Scientist of Paid Search
  • AMP: Above & Beyond
  • The Nine Billion Ads of Search

…and more coming (sign up now to be the first to see the SMX Agenda when it’s published!)

Don’t take it from us, take it from our attendees:

“SMX Advanced is what a marketing conference should strive to be…” –  Timothy Carter, Nimlok Displays

“…it is by far the most actionable search conference I’ve ever been to. I love that speakers assume we already know a lot about SEO (because we do) and the presentations are therefore more specific with more information that we can act on.” – Sharon Mathias, HomeAdvisor

Register now for an All Access Pass by April 16 and pay just $1,795. SMX Advanced has sold out every year since 2007! Don’t miss your opportunity to attend this year!

Secure your spot today at the lowest conference rate. Register now!

P.S. – Save even more by bringing your colleagues. Generous team discounts of 10%-20% are available.

The post Obsessed with Search? Registration Open For Search Engine Land’s SMX Advanced Conference appeared first on Search Engine Land.

Bing Ads Experiencing Nearly 2-Day Reporting Outage

bing-teal-b1-fade-1920Bing Ads engineers are working to fix a reporting problem that has been plaguing the system since sometime mid-day Sunday.

According to Bing Ads, as of 6:15 this morning reporting was delayed by 43 hours and counting.

Performance data is not flowing, leaving advertisers without visibility into campaign performance, including impressions, clicks, conversions and, more critically for some, spend. All components of the platform are affected, including the API, Web UI, Bing Ads Editor and Mobile apps.

In addition, the company notes that Bing Shopping catalog processing is roughly 2 days behind and uploaded feed files could take up to two days to process. Billing information is also impacted by the issue “and might not show the exact value” in the reporting interfaces while the issue persists.

It’s not clear what the exact nature of the problem is, but the initial update on the incident report posted at 5:00 AM Sunday suggested a fix would take effect in a couple of hours “at which point reporting data should begin to catch up in Bing Ads”. That didn’t happen. The most recent update at 6:15 explains that “Engineering teams are seeing some processing improvements in systems after deploying a fix”.

Dare Obasanjo, engineering lead for Bing Ads, and the Bing Ads social team have been responding to tweets from frustrated customers this morning. Obasanjo said that while there is no timeline yet for a fix, the data isn’t lost and will show up when the issue is resolved.

To follow updates from Bing Ads engineering on the issue, see the incident report on the Bing Ads Platform Health Blog.

The post Bing Ads Experiencing Nearly 2-Day Reporting Outage appeared first on Search Engine Land.

Jump-Start Your SEO With These 6 Surefire Tactics

Where to start with SEO

I’m often asked the question, “Where do I start with SEO?” Though there is no one-size-fits-all approach, my answer is generally to find the biggest need for your site and start chipping away at it.

It’s kind of like paying off your credit card bills. Pay the one with the highest interest rate first so you’re spending less on interest and more on paying down your debt. (Or pay the lowest balance off first.)

Here, I want to focus on what those biggest needs really are. Of course, since I haven’t seen your website, I don’t know what your particular biggest need is, but I’ve outlined a handful below that are typical of many sites looking to jump into SEO.

If you’re engaging in SEO, whether internally or with a contractor or agency, take a look at these six areas to find out if they are a concern for you. If they are, they represent a great place to jump-start your web marketing efforts.

1. Optimize Your Tags

A lot of SEOs focus their efforts around keyword research. This research is the basis of almost all of your online marketing efforts, with a heavy emphasis on the on-page optimization of your content.

But for large sites with hundreds of pages, products or services being offered, it is implausible to perform a detailed optimization of every page on your site quickly.

Instead of waiting until you can optimize all those pages, you can start by taking a quick pass at them by optimizing a few key tags first. These include:

  • Title Tag
  • Meta Description Tag
  • H1 Heading Tag
  • Other Heading Tags
  • Alt Tags

On each page, you want to make sure every tag is unique and representative of the content of that particular page. If you have anything from your keyword research that fits a page, use it.

A detailed optimization isn’t necessary here. It’s just about hitting the broad strokes. Move quickly, and move on. You’ll circle back around when you do a more thorough optimization of each page.

2. Implement Basic Content

I’m often surprised by how many sites have pages with little or no content. The biggest culprits are the product category and sub-category pages for e-commerce sites. Typically, you want your visitors to see your products as quickly as possible. Content at the top can push those products down the page, causing some visitors to miss them unless they scroll.

There are plenty of ways to implement content while still making sure your top few rows of products are still visible without scrolling. See how Jo-Ann Fabrics accomplishes this:

joann fabrics product page content

The point is to ensure you get content on those pages. Many argue that people just want the products, and it’s true that many shoppers certainly do.

But a number of visitors are still in the research phase, and good content helps “sell” them on the value of your products. When you take away that content, you take away your ability to persuade your visitors to do business with you.

Write a short paragraph for each of these pages and get it uploaded. You don’t have to write an essay, nor do you have to perfectly optimize it. Again, this is simply about giving your visitors and search engines something to help them understand the value of the products on the page.

3. Eliminate Duplicate Content

A lot of sites suffer from programming that causes duplicate content on multiple URLs. This is most typical of e-commerce sites that use visitor trail-based breadcrumbs, multiple-categorized products and product filtering options.

These systems often generate multiple URLs for the exact same content being displayed, whether it be product descriptions or even the same list of products. This content poses a problem for search engines, and it can be a problem for your site’s ability to rank well, too.

Fixing duplicate content issues can be a massive undertaking, depending on your specific site, but it’s well worth it in the long run. You’ll need to work out the details with both your SEO and a developer.

Never put this in the hands of a developer only. Developers often don’t understand the complexities of SEO and can cause entirely new problems while trying to fix this one.

4. Improve Your Navigation

Any changes made to your site navigation are often going to be complex but nonetheless important for jump-starting your marketing efforts. For many sites, the navigation focuses too much on the site itself and not enough on helping visitors find what they need.

The best example of this is when you see sites with a handful of product or service categories hidden under a navigation link that reads “products” or “services.”

Why doesn’t it make sense to do that? Because the number one thing your visitors want to see is what you offer. They are less concerned (for now) about contacting you, learning about you, understanding your philosophy, reading your blog and so on. So why do all of those get first billing in the navigation while the actual products/services are hidden under a menu link?

An easy way to improve the navigation on your site is to move each of your product/service categories to your primary navigation, as Kohl’s does on their website:

Products categories in navigation

Everything else should be secondary (but not hidden). When visitors land on your site, they should be able to tell what you’re offering immediately by looking at your main navigation.

5. Increase Site Speed

Site speed is an increasingly important issue for algorithms. They want to deliver sites that provide the very best customer experience, and site speed is a big part of that. Now I’m not talking about figuring out how to improve your site download time by a few fractions of a second, but rather taking care of the big wins.

As your site gets faster and faster, you soon experience diminishing returns — you have to balance time spent improving speed with the related gain. But if you’ve never done anything to optimize your site for speed, there is a good chance that a few good tweaks here or there could give you a substantial boost.

Your first goal is to simply ensure that there is no uncomfortable wait for your pages to load. As long as the delay from clicking on a page to it loading is bothersome, it needs to be fixed.

If you can get each page to load within a few seconds, you can be fine for a while and focus on something else. But for any more than that, a fix is in order.

6. Mobilize Your Site

Mobile devices are often the starting point searchers are using to engage with a website. Whether they are searching, researching or making a purchase, mobile use has been slowly overtaking desktop usage, making it an increasingly important aspect of web marketing — so much so that making your site mobile-friendly should be a first thought rather than an afterthought.

Many “mobile-friendly” sites are more mobile-patchwork than actually being designed for the mobile experience. This has to change.

To stay ahead, today’s websites need to be designed for mobile first and desktop second. Visitors must have at least as good an experience — if not better — on your mobile site as they do on the desktop. For an example, see Wikipedia’s site:

wikipedia-mobile

Failure to have a strong mobile site will result in fewer visitors finding your site through search and reduced conversion rates for those who do.

There is no universal place to start with SEO. It depends on what your site’s needs are. Of course, a site can have many needs, and you have to pick some starting point. If one of these six areas of SEO needs to be fixed within your site, I say that is the single best place to start.

By fixing any and all of these issues, you’re giving your website a more stable foundation. It’s on that foundation that the rest of your web marketing efforts will be built, and their success rises and falls on the foundation.

The post Jump-Start Your SEO With These 6 Surefire Tactics appeared first on Search Engine Land.

Data-Led Inbound Marketing, Part 2

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This is a follow-up to my post at the end of 2015, which looked at how you can take third-party tools and merge their data to create weighted segment reports that allow you to better target inbound link building campaigns.

This time, I’d like to focus on quantifying actions and impact so you can build data-led inbound strategies from the ground up.

I’ll share the outputs of that analysis, using our surfing key phrase sets to show the types of inbound content triggered by the analysis. And I’ll discuss how to embed them into a broader campaign planner to provide a performance-driven SEO planner you and your team can work through.

Mining Your Performance Data For Insights

Using our weighted Estimated True Value (ETV) model to find the best blend of positive social metrics and positive link data, we can segment our data to look at high-performing data like this:

Sorting data by our weighted ETV highlights the best blend of link volume, domain strength & diversity and social engagement metrics.

Sorting data by our weighted ETV highlights the best blend of link volume, domain strength and diversity and social engagement metrics. (Click to enlarge)

In this example, I’ve aggregated the social interaction across multiple social channels: LinkedIn, Twitter, Facebook and Google+. However, you can pivot the data to segment by each, should you so choose, and I’d recommend that approach if you know one particular social channel is more valuable to your marketing message than another.

We can see that our top-performing content has a common campaign dominating the ETV sorted data:

A single campaign takes multiple top spots in our report view.

A single campaign takes multiple top spots in our report view. (Click to enlarge)

Quicksilver Japan’s “True wetsuits” campaign, rolled out in Spring/Summer 2015, has had excellent results across our data set for social impact that drives a high volume of high-value links from a diverse domain mix: the perfect storm and a great model for effective SEO and social campaign success crossover.

The actual YouTube video is ranked underneath a light-hearted Adweek press summary and follow-on posts by GrindTV and Surf Session (both of which embed the YouTube video). Crucially, the top-performing item goes into further detail on the range itself, pulling out different styles and options and pulling in other press content imagery that adds greater depth to the video.

It’s also very obvious that this top-performing article content isn’t from the original release country.

So what are our takeaways? Well, we can see that niche site performance is a trend; in addition to the two previous examples, Nakisurf also performs strongly.

Embedding the release video is important, and provision of additional release collateral — going the extra mile to tell the full story and support the message of the release — has worked strongly.

Also, and most importantly, our target audience is global. When we consider the other high-ranking content around our target terms in the report, we can see the UK version of Business Insider, a new Zealand stockist, ION’s US site and a Spanish editorial on the Quicksilver campaign from Xataka.

So in addition to having go-to sites and social influencers that are highly valued in our target niche from the report (and supporting data in the previous part), we have much clearer definition on the content that succeeded for those publications:

  • Clear, catchy, light brand message, expressed via video storytelling, tone matched to product lifestyle.
  • Supporting product range information (detail, detail, detail!).
  • Supplying technical specification in depth (2 mm. neoprene and so on),
  • High-resolution PR shots made available, extensive shots from filming made available.
  • Targeted launch outreach to international publications.
  • Lightweight light opinion/release pieces targeted to niche publications to support.
  • Follow-up campaign collateral and opinion pieces two to three weeks after initial campaign promotion (see Xataka).
  • Remove language barriers in collateral.

It goes without saying there are further tone and messaging learnings to be had from reviewing the social promotion during the campaign, and I recommend using a tool like True Social Metrics to gain visibility on the archived fire hoses from your key social channels and to perform sentiment and tone analysis to validate your approach success.

Looping launch planning into these data insights is straightforward. Choosing the right projects to work on and prioritize simply requires comparison. Because we start our process by choosing key phrase targets, we can rerun our reports for multiple terms or sets of terms to gain output like the above and compare the absolute numbers (Domain Strength, Link Volume, Strength, Diversity), to prioritize those that have higher impact.

Align that list of high-impact content areas with your current content and PR planner, and you can conduct a rationalization piece to set your priorities. After that, you need to define your baseline KPIs and agree on what success looks like. We can use the same data sources to set that.

Benchmark To Measure Growth

I often speak to businesses that are slipping behind their competitors’ SEO or social performance, and invariably there is a lack of appropriate benchmarking that underpins their underperformance.

Let’s use an example benchmark to illustrate the point.

Re-visualising True Social Metrics data and calculating a moving average to benchmark gives a clearer starting point.

Re-visualising True Social Metrics data and calculating a moving average to benchmark gives a clearer starting point.

The benchmark above shows, for Twitter only, the “Social Engagement” rates for seven brands and a calculated “Moving Average” of the group. The underlying data is from True Social Metrics, and their key engagement types are highlighted for a single domain versus the moving average.

Absolute numbers give context to our benchmark.

Absolute numbers give context to our benchmark.

Providing further context to the existing reach of competing profiles is important for social, and so in the above part of the benchmark, we frame the engagement rates in absolute terms.

This is an excellent starting engagement point to measure social improvement from and dovetails with the previous report to supply a baseline you can use to show improvement over time.

Setting SMART objectives against increasing engagement rates against your selected competitor moving average, increasing follower counts to allow for future campaign amplification and backfilling seasonally slow times for social will all merge with the content priorities discussed as outputs from the weighted true value inbound campaign analysis.

So although we are jumping across multiple tools, I hope it’s clear that a streamlined, data-led process can be used to set clear priorities and understandable SMART objectives that drive both social and SEO performance over time in a virtuous cycle.

The post Data-Led Inbound Marketing, Part 2 appeared first on Search Engine Land.

Google Letting Official Representative Of Knowledge Graph Boxes To Suggest Changes In Search Results

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Google has begun allowing who they know to be the “official representative” of the information within the knowledge graph box in the search results to make edits or suggest changes to the information there.

If you search for something that brings up a knowledge graph box that is associated with your Google account, be it your biography information or maybe a company you present, then Google will show you a box that let’s you make changes. The box says “Is this info up-to-date?” It adds “only you can see this” and then explains “As an official representative, you can suggest a change.” Then you have a learn more link that takes you to this help article and a “Suggest A Change” link that let’s you make edits on the search results page.

Here is a screen shot:

google-knowledge-graph-suggest-change

When you click edit, you get this screen:

suggest-change

Google explained in the help document:

If you officially represent a topic that has a Knowledge Graph card in Google search results, you can request changes to that card. To be recognized by Google as an “official representative,” you need to be signed in as an owner of the topic’s official website, YouTube channel, or Google+ page.

How does Google know if you are associated to this information and are able to make a change? To be acknowledged by Google as an official representative for a topic, you need to meet these requirements:

  • The Knowledge Graph card includes the topic’s official website, YouTube channel, or Google+ page.
  • You’re an owner of the online presence (the topic’s official website, YouTube channel, or Google+ page) that appears in the card. In some cases, if you’re an owner of a topic’s online presence, you might also be an official representative for related topics, such as a parent company and its subsidiaries.
  • You’re signed in to Google with the account you use as the owner of the topic’s online presence.
  • Your Web & App Activity is turned on.

This doesn’t let you edit your local Google My Business information directly inline, you still need to go to the Google My Business area for that. This is only for requesting a change to a Knowledge Graph card in the Google search results.

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