Tuesday, August 4, 2015

SearchCap: Bing Seahawks Rewards, Google Critic Reviews & Ignoring Links

Below is what happened in search today, as reported on Search Engine Land and from other places across the Web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEM / Paid Search

Search Marketing

The post SearchCap: Bing Seahawks Rewards, Google Critic Reviews & Ignoring Links appeared first on Search Engine Land.

Google Launches Critic Reviews For Movies, TV & Others To Come Later This Year

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Google announced they now support a new form of rich snippets and schema for “critic reviews.”

When you search for movies on desktop or mobile, you may see a new set of Knowledge Graph cards come up at the top of the Google results, with information from movie review critics.

Jonathan Wald from Google said:

With the recent launch of critic reviews in the Knowledge Graph, we’ve leveraged this technology to once again provide publishers with an opportunity to increase the discoverability and consumption of their reviews using markup. This feature, available across mobile, tablet, and desktop, organizes publishers’ reviews into a prominent card at the top of the page.

Here is a picture:

critics-google-schemaorg-markup

Google said this feature is currently live for movies, but they hope to expand it for TV shows and books later this year.

To markup your web pages to support these critic reviews, you can review these technical guidelines on the proper schema required.

The post Google Launches Critic Reviews For Movies, TV & Others To Come Later This Year appeared first on Search Engine Land.

Bing Will Reward Seattle Seahawks Fans For Using Its Search Engine

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Bing is hoping to score some new users for its search engine through a program announced today that targets fans of the NFL’s Seattle Seahawks.

The program, called Rewards powered by Bing, is basically the existing Bing Rewards platform customized for the Seahawks organization and its fans. By signing up at bing.com/seahawks, fans will be able to earn credits when they use Bing’s search engine. The program will offer instant rewards like discounts on concessions and pro shop purchases, plus entries into sweepstakes for prizes such as:

  • 2016 Seahawks Season Tickets
  • Autograph Seahawks gear (footballs, jerseys, helmets)
  • VIP home game parking passes for each Seahawks home game
  • Road trip to the Seahawks vs. 49ers game on October 22
  • etc.

The partnership isn’t likely to create some sudden and noticeable surge in searches on Bing, but the Seahawks are known for having one of — if not the — most loyal fanbases in the NFL. (Disclaimer: including me.) The team’s two straight Super Bowl appearances has grown that fanbase far outside just the Pacific Northwest — four Seahawks jerseys were among the league’s Top 25 highest sellers in June, according to NFLShop.com.

Existing Bing Rewards members can sign up for the Seahawks program and continue to earn credits as they normally do. By signing up for the Seahawks program, though, users will also be eligible for the additional Seahawks-related offers.

This is the first time Bing has customized its reward program to offer specific prizes for a third party.

Bing has been a sponsor/partner of the Seahawks for several years now. We’ve written previously about the very noticeable presence that Bing has had at Seahawks home games.

The post Bing Will Reward Seattle Seahawks Fans For Using Its Search Engine appeared first on Search Engine Land.

The Unfortunate Consequences Of Ignoring Links

Why You Can't Ignore Links

If you care at all about the online visibility of your business or brand, you cannot disregard links.

There seems to be a common misconception floating around the digital marketing sphere that you don’t need to worry about links, and instead you can just “produce great content” or focus only on “doing good PR and marketing,” and the links will somehow come through magic.

Strategies such as content marketing and public relations have their own merits and goals, but they are different from link acquisition. And no matter how great your content marketing, PR or other digital tactics are, links can’t be ignored. Links are too important — and if you don’t strategically and manually pursue them, you’re leaving valuable opportunities on the table.

Links are valuable online for a number of reasons, including:

  • Visibility in search
  • Visibility on industry-specific sites
  • Directing qualified traffic
  • Building brand awareness and reputation
  • Establishing meaningful connections and relationships

If you forgo strategic link acquisition and analysis, you’re forgoing many of these benefits.

If you’ve been ignoring links, the place to start is your own site.

The Importance Of Internal Linking Structure

Before pursuing any type of external link earning strategies, it’s important to ensure the internal linking structure on your own site is in check. Internal links help you get the most out of the external links you acquire.

Internal links offer SEO benefits, and they optimize your user experience. If you’ve worked hard to create compelling content, make sure that your readers can find it easily through internal links. Without proper linking, your best content and pages can quickly become buried on your site.

To learn more about optimal internal linking strategies, I recommend reading Erin Everhart’s post here on Search Engine Land.

Once you have your internal links in order, it’s time to direct your focus to link acquisition.

Concrete Examples for Active Link Acquisition

Optimizing your internal link structure will maximize the efficacy of any external backlinks you obtain. But you still need to actively pursue links to take full advantage of your opportunities.

Building a functional website with useful and compelling content is an important first step, and there’s no doubt that some links will filter in without any type of promotion (depending on your current traffic/audience). But is that enough? Can your business afford to leave valuable link equity on the table?

No. Even if you’re a large website with an active built-in audience, you still need to promote your work.

To demonstrate why you simply cannot ignore links, here are some concrete examples from the real (internet) world.

Example #1: Netflix

Netflix provides a prime example with its ISP Speed Index.

The ISP Speed Index is a tool from Netflix that shows ISP speeds for major internet providers around the globe.

ISP Speed Index home

The tool features ISP speed rankings and average speed for a variety of countries, with data updated monthly. Netflix is providing a pretty incredible free tool, so you’d expect this page to have a vast amount of backlinks, especially given Netflix’s involvement in the debate over net neutrality.

If you plug the ISP Speed Index page into Majestic, you get the following data:

ISP Speed Index Majestic home

Looking at the data, you’ll see the page only has 753 Referring Domains:

ISP Speed Index Majestic Referring Domains

Now, 753 domains may seem like a fair number. But when you compare this number to that of a similar page, you can see it’s actually quite meager, particularly given Netflix’s audience and overall visibility.

For example, Ookla’s Net Index offers similar data. Here is what you get when you input the Net Index into Majestic:

Oookla Majestic home

Ookla’s Net Index has just under double the number of backlinks Netflix’s ISP Speed Index has. (Note: To be fair, Ookla’s primary focus is broadband testing, and their index has been around much longer than Netflix’s.)

Oookla Majestic Referring Domains

The Netflix ISP Speed Index is great, but it’s underperforming in terms of links and visibility. (I didn’t even know it existed prior to writing this post.) If Netflix started thinking strategically about links, they could build their way up to the same level as Ookla. There’s no reason a brand as large and visible as Netflix shouldn’t be raking in links for such a useful tool, especially considering all the exposure that has come from the net neutrality debate.

Netflix has already done the hard part and created an excellent tool; now it’s just time for some intelligent promotion to acquire the links that tool deserves.

Example #2: Best Buy Canada

Another great example of why you can’t ignore links involves Best Buy Canada.

Best Buy runs a number of PR campaigns, and one of their best campaigns is the Best Buy for Kids program. The Best Buy for Kids initiative aims to strengthen local communities by empowering their youth.

Best Buy makes a number of charitable donations through this program, and it rightfully garners a decent amount of media coverage. Through this coverage, Best Buy is able to build reputation and brand awareness via online mentions.

However, the company is missing out on precious link equity every time it is mentioned but not linked. Here are some examples.

Back in 2009, Best Buy partnered with the Vancouver Canucks to give back to the local community, and the event was covered on the Canucks’ website. You can see that the Best Buy for Kids program was mentioned by name:

Best Buy Canucks for Kids

Around the time this post was published, Best Buy could easily have reached out to this webmaster and probably turned that mention into a link. In fact, they could still contact the Canucks today and likely get it changed, as the Best Buy for Kids program continues to be active, and the link would still be relevant.

This unlinked mention on the Canucks’ website isn’t the only opportunity that was missed. Here is a mention on a local news site:

Best Buy Capital News

This type of media coverage always presents wonderful link opportunities and demonstrates how link-building and PR can work effectively together. In this instance, Best Buy is nailing the PR portion of their digital marketing, but they aren’t securing all the links they deserve.

Example #3: Sephora

Finally, Sephora offers another perfect example of why you can’t ignore links.

Perusing Sephora’s website, you can see they have a “HOW TOs” section.

Sephora Home

Hovering over the “HOW TOs” link activates a drop-down menu, where we can access “Sephora TV.”

Sephora Home Drop Down

Here is what the page for Sephora TV looks like:

Sephora TV Home

You can see the page offers a plethora of instructional videos with high production value. Producing these videos likely requires a substantial investment, and thus Sephora TV should attract a large number of links, traffic and visibility for Sephora.

However, plugging the Sephora TV URL into Majestic shows a rather paltry number of domains linking to the page:

Sephora Majestic Referring Domains

It’s very surprising to see such a low number of referring domains, because Sephora is a strong brand, and the content is very good. A link to these videos would be a beneficial addition to virtually any fashion blog.

However, Sephora needs to clean up some on-site issues and make this page more linkable. The page’s title tag could be reworked, and each video should include a transcript, which would it make it easier for search engines to crawl the pages.

The site does a good job of including internal links to the products featured in the videos, but all these links have the same anchor text: “Shop Now.” Sephora could optimize these internal links by changing the anchors to the specific names of the products they link to, which in turn would also make the site more user-friendly.

Considering how much Sephora has invested in delivering such useful content, they need to make sure they are getting as much ROI from that content as possible. But judging from the Majestic data, it seems they have disregarded links, or at least not actively pursued them.

If Sephora cleans up these on-site issues and makes the page more linkable, it shouldn’t be too difficult for them to grow the number of domains linking to Sephora TV.

Conclusion

You can’t ignore links.

Links are foundational to the Web, and they’re simply too important to overlook within your digital marketing. If you don’t account for links, it diminishes the other marketing tactics you’re implementing.

Start by optimizing your internal linking structure, and move on to external link acquisition. Some links can come serendipitously, but without strategic promotion, you will never get all the links you should.

The post The Unfortunate Consequences Of Ignoring Links appeared first on Search Engine Land.

What Makes A Good SEO Program “Good”?

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A couple of weeks ago, PayScale released a “Most & Least Meaningful Jobs” report. Search Engine Land founding editor Danny Sullivan covered the report here on Search Engine Land, focusing on the fact that search marketers feel as if their jobs make the world worse. Yikes!

In addition to that, I came across a Facebook thread a few days ago, between some fellow industry friends, discussing another SEO’s recommendations and why they were terrible.

While I didn’t get too deep into the thread, one thing that caught my attention was a point around whether SEOs ever feel another person’s SEO is good.

If you go to Twitter, the answer is seemingly “no”:

Bad SEO on Twitter

What’s with all the negativity and bad news?

It’s no secret there are some bad SEO eggs out there using spammy tactics. In fact, I get an unsolicited email every few days to remind me of this.

The thing is, when it comes to SEO, we all have our own methods. This isn’t just across SEO companies or consultants, but across internal staff as well. For me, it’s even apparent from project to project.

A good SEO program varies from client to client and even month to month. That’s what makes the SEO program good — the ability to be agile and evolve.

I know it’s easy to look at a site and pick out the bad. But before making a judgment on whether an SEO program is good, I recommend the following:

Get The Facts

Before starting any new client program, we get the history of the site and specifically the history of the client’s SEO program(s). We make sure to ask the following:

  • Have you ever engaged in an SEO program?
  • What did you like about your previous SEO vendor?
  • What did you dislike about your previous SEO vendor?
  • What tactics were involved in the SEO program?

These questions help give us an idea of what we need to be looking for (ex: any shady tactics), but what’s really important here is what’s not being said.

Take, for example, the question, “What did you dislike about your previous SEO vendor?”

The answer is often something as simple as, “The company didn’t drive the results we wanted.” For us, that response provides the in we need to find out exactly what it is the company is looking for before we even get started.

If I go into analytics and see that the site’s organic traffic and revenue is generally up, there is likely more to the story. I need to figure out what else is really important to the business so that I can be focusing on that metric throughout the program (and specifically in reporting). I also need to set the right expectations.

When it comes down to it, a good SEO program has to focus on the true business objectives.

Don’t Jump To Conclusions

It’s so easy to do a site audit, see hundreds of directory links, and assume the company or previous SEO firm was using bad SEO tactics.

In reality, however, that’s not always the case. For example, it’s possible that the site is just very old — and 10 years ago, that’s how we built links!

Take a look at a few back links I found to a big-name web-hosting provider:

Directory Links

Remember these?

While these are just a few, there are a lot of old, terrible directory links in that profile!

While I can’t speak to the company’s current SEO program, I do know the site has been around since at least 2006. I can tell you what I was doing as an SEO in 2006, and that was submitting my clients to the link directories you see above.

As the search engines evolve, so do SEO strategies. Don’t assume that a company is engaging in bad SEO before — drum roll, please! — going back to step one and getting the facts.

Dig Into The Data

When a prospect comes in, we spend some time analyzing the site, the competitive landscape, the client goals, and of course any data available to us.

The problem here is that the data don’t always tell the correct story.

Take, for example, “Prospect A.” Prospect A came in with organic traffic and revenue issues. While it appeared their organic traffic was pretty steady, leads were down substantially.

None of the main pages had changed; and based on the competitive landscape and current SERPs, it seemed as if maybe they just needed to fix a few technical issues, optimize some of the existing pages, and create a solid content marketing strategy. It seemed that a standard SEO program should have been able to get their traffic growing and their leads to where they needed to be.

However, as we got access to their secondary analytics and dug in a bit more, we discovered that they had removed some lower trafficked pages in a recent site update — and that these pages were actually huge drivers of leads.

In this case, the existing SEO program wasn’t bad, but the team did miss some key changes made to the site.

Creating and executing a good SEO plan means going beyond what we see on the surface. A good SEO plan must use the available data and must also problem-solve.

Final Thoughts

The term “good” is obviously subjective. There’s a restaurant most of my friends think is “good” that I very much dislike. I think 10-minute miles are good; my much faster friend would be extremely disappointed if she ever ran a 10-minute mile. I get that.

When it comes to evaluating a site’s SEO, we must go beyond the surface and get the full picture. Because maybe the team thought what they were doing was good at the time. Or maybe it’s not even that what’s there is bad — it’s just not as “good” as you’d like it to be.

What do you look for when deciding whether a site’s SEO is good?

The post What Makes A Good SEO Program “Good”? appeared first on Search Engine Land.

Three Must-Download Remarketing Lists To Use With Your Search Ads

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A good thing got even better last month when remarketing lists for search ads (RLSA) gained the ability to use audience lists created in Google Analytics. RLSA and Google Analytics are both valuable in their own right, and now you can use  them together to get the right messages in front of the right people.

When the news broke, Search Engine Land‘s Ginny Marvin did a great job of covering some caveats that you should keep in mind. In case you want to save a click, here’s what you should know:

  • Age, gender and interest targeting aren’t available.
  • Things like language, location, operating system, browser and device category are similarly unavailable (although campaign settings in AdWords can handle a lot of this for you).
  • You’ll need audiences with at least 1,000 cookies prior to using them for targeting (just like normal AdWords RLSA).
  • Remember to enable this feature in the “Data Collection” section of your property’s settings. After that, your existing eligible audiences will start accumulating search users.

Even though you can’t reach users based on demographic information, you’ll have limitless potential when it comes to reaching them based on their behavior on your site. I think that’s the far more important mechanism anyway, so it’s no big deal that demo info isn’t available. After all, as was said in Batman Begins, it’s not who you are underneath, but what you do that defines you.

Also, a quick note: We’re going to talk about some detailed lists in this post, but if you’re new to RLSA, you could start with one simple, big audience list to get a sense of the full reach your account would be capable of.

Instant Inspiration

While I imagine most of you already have great sets of audience lists in Google Analytics, there are also a wealth of audiences out there in the Google Analytics Solutions Gallery. If you’re as excited as I am about this new feature, then you might be similarly excited about the cool things that some other people have put together. If any of these strike your fancy, it’s a really straightforward process to import them into your account and start taking full advantage.

(I’d also like to thank my colleague Dan Stone for putting together all of these wonderful packs for download. They’re incredibly helpful.)

  1. [Engagement Pack] Core Remarketing Lists

This is a great sets of lists for when you’re putting your audiences together for the first time. It focuses on user engagement with your site — specifically recency, frequency, visit duration and page depth. These lists become truly powerful when you combine them. For example, you can create a group of returning visitors who have visited more than five pages of your site.

Those sound like interested visitors, right? How valuable might someone like that be? And what type of messaging could you deploy for that group of users now that you know they’re probably well-acquainted with what you offer? Now, you can find all of that out by creating great lists in Analytics and using them to power RLSA ad groups and campaigns.

  1. [Ecommerce Pack] Intermediate Remarketing Lists

This set of lists identifies customers who have spent money with you over the last 30 days. Based on either dollar amount or frequency of purchases, you can understand the behavior of your users and see who’s spending money and how frequently. You can combine the lists here with other engagement-focused lists to create audiences like “purchasers who haven’t visited in three weeks.” Tailor your lists to get a lot more specific when trying to reach past converters.

By combining purchase behavior with recency, visit or page depth across those visits, you can create some great audiences. When you know someone’s behavior, you can write more enticing creative and set more appropriate bids. Even if you know that your repeat purchase cycle is longer than 30 days, you can still generate insights from these lists for things like cross-selling or upselling different products.

Depending on the traffic volume your site experiences, it may be an uphill battle to create a large enough list of users who made a purchase in the last 30 days. If you have enough transactions, you can get a whole lot of value out of those lists. Fret not if you don’t have enough transactions, though. There are a bunch of ways to import transactions and other CRM data into Google Analytics to solve any data sparsity issues you encounter — things like custom dimensions and measurement protocol.

  1. [Channels Pack] Intermediate Remarketing Lists

How exactly someone found your site reveals powerful insight into what aspects of your company they might find most appealing. This set of eight lists groups visitors based on which channel they came from (direct, organic search, paid search, referral, social, display, remarketing, other).

What’s so exciting here is that you can do smart things with this information across different channels and even teams within your company. Search can score a lot of brownie points by helping out other teams like display or social when they’re running a campaign.

If you have a big social push one week, your social team can let you know ahead of time so you start building the right audiences — something like social visitors that spent more than 20 minutes on your site. Then, during and even after the social push, you can use RLSA in search to close the loop on any of those new users who didn’t convert on the first go-round. You can direct that traffic to the pages on your site that connect with the social push that initially drew them to you. It’s a great opportunity for you, your users and especially other teams you work with internally.

Remember that RLSA lists won’t back-populate to fill in previous users who meet your criteria (which is the same as RLSA with an AdWords tag). If you’re going to create audiences like this, be sure to start your lists before the other channel starts a promotion.

Combining For Great Insight

The real power of a great audience list is revealed when you layer different audience lists together. User engagement is one thing, but when you combine that with channels, you have a lot more to work with. All of this has long been available in Google Analytics, but now that you have the ability to take advantage of those lists in search ads, your performance has a lot more potential.

One more thing: Remember that you can also use all of these great lists in combination with your typical AdWords settings. For example, in your RLSA ad groups and campaigns, take steps to turn time spent on-site into time spent in the store. Use things like location bid modifiers alongside your audience lists to reach users who have shown interest in your brand and also happen to be near a location of yours. Adjust your location bid adjustments to go after site visitors who could transition to store visitors.

Getting Started

If you’re convinced that now is the time to use RLSA to the fullest, the blog post I linked to at the start of this post (and which I’ll link to again here because I’m a helpful guy) contains all of the relevant steps you need to follow to use Google Analytics lists in AdWords.

I imagine most of you have been on the RLSA train for a while, though, so you should head over to the Solutions Gallery to download the above lists and start mixing and matching to create the perfect lists for your accounts.

The post Three Must-Download Remarketing Lists To Use With Your Search Ads appeared first on Search Engine Land.

Monday, August 3, 2015

SearchCap: Google Contracts SEOs, AdWords Bulk Uploader & Yahoo Acquires Polyvore

Below is what happened in search today, as reported on Search Engine Land and from other places across the Web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEO

SEM / Paid Search

Search Marketing

The post SearchCap: Google Contracts SEOs, AdWords Bulk Uploader & Yahoo Acquires Polyvore appeared first on Search Engine Land.