Wednesday, August 31, 2016

SearchCap: Google real time carousel, In Apps search & AdWords sitelinks

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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Searching

SEO

SEM / Paid Search

The post SearchCap: Google real time carousel, In Apps search & AdWords sitelinks appeared first on Search Engine Land.

Getting started with webinars

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This guide from ON24 offers you insights into the steps of putting together a webinar, from identifying your audience through critiquing how your webinar went.

Learn how to plan an effective webinar, promote your event, create compelling webinar content and evaluate your success using hard statistics. You also find out what kind of technology platform you can use to make your webinar as effective as possible.

Visit Digital Marketing Depot to download this MarTech guide- “Webinars for Dummies.”

The post Getting started with webinars appeared first on Search Engine Land.

Local citations are dead; long live local citations!

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In June, we published a large statistical study on how Google’s local algorithm works. The study data suggested that citations did not appear to correlate with good local rankings.

Seems like just yesterday Moz local guru David Mihm called out that local citations were in fact the new link. The TL;DR was that Google was likely using mentions of a business’s information on “local documents,” which Google’s patents defined as documents that are:

associated with a particular geographic area […]. A document that relates to a business listing, for example, can be considered a local document because it is associated with the particular address of the business. […] A document … may mention a business at the location, the address of the business, and/or a telephone number associated with the business.

In the early days of Google Places/+Local/My Business, it was likely helpful for Google to use local citations as a partial proxy for links, as most local businesses had few or no backlinks. This started a gold rush for local citation work with lots of competitors. Here is but a partial list of the likely thousands of companies that offer local citation-related services (in alpha order):

  • Advice Local (Full disclosure: The CEO bought me drinks once.)
  • Brandify (So did these guys.)
  • BrightLocal (No drinks but plenty of RTs.)
  • Location3 (You don’t want to know what the CEO bought me.)
  • Milestone (A former LSG client — Hi Benu!)
  • MozLocal (We actually pay these guys money.)
  • SIMPartners (We trade snark at conferences.)
  • SweetIQ (Sweet guys. Canadian.)
  • RioSEO (I watched an hour or two of the Olympics.)
  • WhiteSpark (Another Canadian. Nuff said.)
  • Yext (A current client.)

Hell, even that guy at Local SEO Guide got in on the game.

And on and on and on. The business is booming. I imagine, as an industry, every month there are thousands of hours and millions of dollars spent by Local marketer types (along with several entire villages in the Philippines) just doing citation work.

There’s clearly a lot of money at stake. For example, check out this Google Instant Answer (though it’s worth noting that Yext does more than just citations):

Yext 2015 Revenue

Yext likely manages something like only one percent of all US local businesses alone. So the market is YUGE.

That said, competition has come into play. We are definitely seeing pricing vary all over the map, but it is generally heading in the downward direction. Of course, it’s hard to compare pricing across vendors because each has a different way of doing things and a different set of services.

For example, Yext has a fully automated solution to control citations in its network of 60 or so big and small local search sites; MozLocal focuses on automatically getting your data into the aggregators and several of the big local search sites and reporting. Advice Local takes a manual approach to updating, claiming and fixing citations on hundreds of big and small local listings sites in combination with using publisher APIs where available. And so on.

But is all of this money and activity actually worth it?

In the early days of Local SEO, local citations worked almost like magic. In areas with low local competition, like the Australian outback, they still do. But in competitive markets, our study showed that citations may be less effective than previously believed. So are local citations dead? Maybe not.

In 2014, we did a test where we fixed citation issues of around 1,300 locations of a national chain and saw fairly remarkable results: Local pack rankings increased more than 20 percent! But how do we square the results of one study that shows fixing citations works and one that shows they don’t seem to matter?

The answer is that in our 1,300-location test, we found that if a location was already ranking in the local pack for a keyword, fixing its citations had no demonstrable effect on changing the location’s pack rankings.

This suggested to us that citations are a foundational part of a local SEO program — if your citations are borked, it may be affecting your ability to compete in local packs. But citation work is not a competitive advantage in competitive markets. This makes sense, as pretty much every business out there should have a bunch of citations. So fix your citations fast and move on to higher-value work, like getting links.

Over the years, Google’s definition of a “local document” has most certainly evolved. And as usual, local SEO practitioners will have to continue to track that evolution so they can focus on what’s most important for their clients’ success.

Given how complicated and screwed-up local data can be, until Skynet puts local brands out of their misery, there will be plenty of work for those who choose to tangle with the local citation hairball. Long live local citations!

The post Local citations are dead; long live local citations! appeared first on Search Engine Land.

Why it’s time to re-evaluate your AdWords account structure

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We’re now seeing many of the changes AdWords announced in May rolling out to all accounts. This is great news in terms of enabling new opportunities, but it’s bad news if you thought your account was perfectly structured.

While each new feature will work just fine with your current account structure, your setup may no longer be the most efficient — so now may be a great time to revisit the AdWords account structure debate. I’ll cover how each of the new features may change your opinion on the right structure for an AdWords account.

Expanded text ads (ETAs)

All accounts now have the capability to create ETAs. Because results have been mixed, as reported by Andy Taylor and Ginny Marvin, I recommend not removing legacy ads — for now, at least. While Google has announced a firm date when it will no longer be possible to create legacy ads (October 26, 2016), they have not announced when legacy ads will no longer be served. So, if legacy ads sometimes outperform your new ads, there’s no rush to make the switch.

When determining which ad to keep, you’ll obviously want to look beyond just the click-through rate (CTR). Google has been touting the CTR improvements in some of their case studies, but we really should be evaluating the new ads’ impact on metrics like “conversions per impression,” which combines CTR and conversion rate.

A/B Testing Legacy ads and Expanded Text Ads in Optmyzr

In this illustration from our own Optmyzr account, you can see an example where the legacy ads and expanded ads are in a dead heat when it comes to CTR, but the legacy ad is converting much better.

Expanded Text Ads and account structure considerations

The reason ETAs have an impact on account structure is that there is no support for mobile-preferred ads. In other words, the same ETA will be shown on all device types.

If in the past you found that different messages worked better on mobile devices, you were able to indicate to Google that you preferred a different ad to be used for searches on those devices. That is no longer possible, and after October 26, any new ad you create will run on all devices.

mobile preferred to mobile url with expanded text ads

Knowing Google, I am confident that the ads quality system will know which ad variant performs best on a certain device and that they will show that ad. This means that you should have at least two ad variations per ad group, but that’s nothing new; we should all be testing multiple ad variations already.

Of course, Google’s way of evaluating the best ad is normally based on CTR, so you may still not get the benefit of showing the ad that nets you the most conversions. This is where the new “perfect structure” comes into play. To gain back the control that was lost in this launch, you may want to have separate ad groups for different devices.

Account structure for Expanded Text Ads vs Legacy AdWords ads

Legacy ads have the option to specify a mobile-preferred option so one ad group can easily cover all devices. Expanded Text Ads don’t have a mobile-preferred option, so if you want to show different ads on different devices, you need separate ad groups.

The structure above is now possible thanks to the new way device bid modifiers work. I’ll explain those in the next section.

Device bid modifiers

It is now becoming possible to set bid modifiers for all device types. In the old desktop-first world, you could only set bid modifiers for mobile devices, meaning that ads would always run on desktop, and mobile could be enabled with a bid modifier greater than -100%. It was not possible to run ads only on mobile devices (not counting some workarounds like setting a really low CPC and a very high mobile bid modifier.)

Device Modifiers

Now you can set device bid modifiers for all three device types, making it possible to run different ad groups for each device.

The ability to set modifiers for all devices is currently in the process of rolling out gradually to all accounts. Once your account has this new capability, you can once again run separate campaigns for each device, just like before the controversial launch of “Enhanced Campaigns” in 2013.

So, is Google realizing it made a mistake with Enhanced Campaigns, and that’s why they’re re-introducing this capability now? I don’t believe so; in fact, I think they’ve achieved what they wanted: to get advertisers to wake up and notice that mobile was quickly becoming the dominant device on which users were searching. By forcing all advertisers to show ads on mobile devices by default, Google was able to bring the masses along. Now that they’ve made sure all advertisers are set up to be successful in a world where mobile dominates, they’re pushing capabilities for a mobile-first world even further by making it possible for advertisers to opt out of advertising on desktops. While this isn’t for everyone, I have certainly heard several examples of advertisers who don’t care much for having their ads appear on desktop searches.

How device bid modifiers impact the perfect account structure

The implications for the “perfect structure” of this change should be pretty obvious. More control can be gained by running separate campaigns for computers, tablets and high-end mobile devices.

One interesting little nuance is that device bid modifiers can be set at the ad group level, so, whereas advertisers may have run device-specific campaigns before 2013, now they can do this or run device-specific ad groups. Here are a few of the benefits of each option.

Benefits of running device-specific campaigns:

  • Maintain different budgets for each device.
  • Use different geo settings like targets or bid modifiers for each device (more on that later).
  • Use different RLSA modifiers per device.
  • Soon, use different demographic settings per device (I am assuming these will be at the campaign level, though I have not confirmed this).
  • Run different ads per device.
  • Target different keywords and maintain device-specific negative keyword lists.

Benefits of running device-specific ad groups:

  • Simpler account structure, while still benefiting from device level bids.
  • Run different ads per device.
  • Target different keywords and maintain device-specific negative keyword lists.

Benefits of using bid modifiers and not splitting current ad groups:

  • Keep the account structure much simpler.
  • Maintain different bids per device.

I do NOT recommend jumping on this new capability and duplicating all your campaigns or ad groups and splitting them out by device. Doing so adds a significant amount of complexity to your account. New keywords have to be added in multiple places, changes to promotions in ad text have to be made in multiple places, how you handle reporting will probably change and so on.

I do recommend taking a close look at your most important keywords and understanding if there are differences in performance across devices that warrant a change that goes beyond setting different bids. If so, then consider using a new account structure for just these keywords.

How bid management changes with device bid modifiers

The new device bid modifier capabilities raised an interesting possibility in my mind for a way to simplify bid management.

Bid management in AdWords can be simple thanks to Portfolio Bid Strategies, but it can also get immensely complex for those who manage bids manually. Working with a lot of agencies and having seen plenty of bid management companies falter because producing great results with a black-box system is hard, I personally prefer bidding methods that allow for some human oversight while still taking advantage of machine learning, artificial intelligence and automation, something like Enhanced CPC bids.

The complexity of bid management is mostly because there are two layers — CPCs and modifiers — and they control different things. The max CPC up until now was used to set the bid for ads shown on computers. Bid modifiers were used to transform that bid into a bid for mobile devices. This meant that an advertiser who recalculated her bids based on changes in performance on computers would immediately need to recalculate the mobile modifier to make sure that those bids also remained correct. The interconnectedness of bids makes mistakes more likely, in my opinion.

Google in its announcement about the new device bid modifiers uses the term “anchoring bids,” so let me try to explain this concept by combining boating and PPC. I hear both can get wildly expensive if you don’t do it right.

anchor 1

In this illustration, the dark gray line at the bottom represents the ocean floor, as well as our max CPC bid for computers. Our bids are “anchored” here, so the chain between the yacht and the floor represents our mobile bid modifier. The right modifier is the one that keeps the chain tight, so the yacht stays where it needs to.

anchor 2

The complexity sets in when the conditions change, like when the yacht moves to a new harbor where the water is a different depth. (Fun fact: Did you know that the water levels of the Pacific Ocean and Atlantic Ocean are not the same? Weird, right?) If the captain keeps the chain on the anchor at the same length, his yacht won’t stay in place very well.

In the PPC world, a change in conditions on computer-based searches impacts what you need to do with your bid modifiers for mobile devices. This can get confusing, and sometimes advertisers simply overlook the connection and end up with bad bids. In fact, advertisers may even calculate their anchor CPC bids using data from all devices, when the correct way to calculate bids is to use data segmented for each device.

All of this gets even more confusing when you layer in geo bid modifiers, time of week bid modifiers, RLSA bid modifiers, and starting September 19, demographic modifiers for search ads. I wrote a free script that helps advertisers better understand how much they’re really bidding after all modifiers are layered in, and the outliers can be shocking.

So all of this got me thinking about how to remove some of that complexity. Here’s one method my team and I came up with: Set an artificial fixed CPC, and use all three devices’ modifiers to dial in the correct bids for each device.

anchor 3

As you can see, now bids for one device are no longer dependent on those of other devices, and it’s much easier to know how much you’re bidding. Unfortunately, though, because device modifiers can only be set down to the ad group level, this method only works well if you use single-keyword ad groups, so that the ad group modifier is effectively also the keyword bid modifier. In the great AdWords structure debate, this is another vote for SKAGs (single keyword ad groups).

Geo modifiers

While there hasn’t been any change in how geographic bid modifiers work, I had an interesting insight during a recent #ppcchat session on Twitter. A lot of advertisers reported that they add bid targets to their campaigns to make it easier to set bid adjustments later. Adding all the locations is a lot of initial setup work, and it’s not actually necessary to do because AdWords reports location data in the Dimensions tab.

So if an ad is targeting Canada, it will by default appear to users in Vancouver. Even if you don’t specifically add the city of Vancouver to your targeting list, you can still get a report of the ad’s performance in Vancouver from AdWords. Then, when you find that there are significant differences in performance, you can add a bid modifier for this city. The same works for all the other geo targeting levels like regions and ZIP codes.

geo dimensions tab

The problem I see with advertisers adding regions as targets and then only modifying bids for these locations is that they can easily overlook opportunities from more narrowly defined locations like cities or postal codes. We have a good optimization in Optmyzr (my tool) that handles this, but with a bit of spreadsheet wizardry, it’s easy for anyone to do this themselves.

Demographic modifiers

Starting on September 19, 2016, it will become possible to add demographic bid modifiers to search campaigns. You will be able to target by age range and gender. Based on the post, it seems this will be a campaign-level setting, so if you find big differences in demographic performance across ad groups in the same campaign, it may be beneficial to split out these ad groups into separate campaigns. It’s another new reason why a more granular structure may be the right choice.

Conclusion

There have always been good reasons to split up campaigns more granularly. Now, with the loss of mobile-preferred ads and the arrival of device bid modifiers for all devices, it may be a great time to re-evaluate if your account structure is still the best one to get you amazing results.

Ultimately, the answer will be different for each advertiser, and even for each ad group and will also depend on whether the cost of the labor or the tools needed to manage a more complex account structure is lower than the performance gains achieved from this structure.

At the very least, we should all understand how the recent changes in AdWords have changed the arguments for the perfect account structure. Hopefully, by reading this, you have that better understanding now.

The post Why it’s time to re-evaluate your AdWords account structure appeared first on Search Engine Land.

Account-level sitelink extensions coming to AdWords

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Soon you can set sitelink extensions at the account level in AdWords. Google announced the release of account-level sitelinks in a tweet on Tuesday.

The feature is still rolling out, so you may not see it in your accounts, yet. When it becomes available, you’ll be able to add or edit sitelinks at the account level from All campaigns, according to the support page. When adding a new sitelink extension from the Ad extensions tab, there will be an option to choose Account instead of just Campaign .

While there are many cases for using campaign- and even ad group-level sitelink extensions, many advertisers will find the ability to set them at the account level very helpful. For example, smaller sites that are already using the same sitelink extensions across all campaigns and advertisers that want to streamline offers and other messaging in sitelinks across an account will no longer have to remember to associate those extensions with every campaign.

The post Account-level sitelink extensions coming to AdWords appeared first on Search Engine Land.

Google introduces the “Search live coverage carousel” for real time indexing & search results

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Google published on the developer site information about the search live coverage carousel, which lets publishers feed Google breaking content in real-time that is related to live sports, elections, and breaking news.

This does seem directly related to the real time indexing API announcement made at Google I/O in May by Richard Gingras.

This “search live coverage carousel” is a “pilot” that Google is opening up to select publishers. Publishers can apply by filling out this form over here. It allows Google to “surface content more quickly than is currently possible with a standard crawl on your website.” Google said content that make sense for this live coverage carousel includes “live sports, elections, and breaking news” and “can include live blogs, full length articles, videos and more,” Google added.

Here is a screen shot of what this new search live coverage carousel looks like:

Live_Coverage0

To participate in this pilot, you do need to use AMP HTML, the structured content markup and supply an Atom based feed. Here are the more detailed requirements:

  • Content must be published using Accelerated Mobile Pages (AMP): By publishing your content with AMP, you’ll enable your pages to be loaded nearly instantly to users’ devices. Read about how to Use AMP HTML in the AMP public developer docs.
  • Your AMP pages must include structured data markup for the content itself: Structured data markup enables the preview for your live coverage article on the Search page and also helps Google better understand the context around a piece of content. Find out more in the Introduction to Structured Data.
  • Content must be pushed to Google using an Atom XML feed: When you send your content to Google, you should use an an HTTP POST request in an Atom XML feed that contains your AMP page content as soon as it is published on the web. This allows Google to more quickly index your content.

We asked Google if this is related to the real time indexing API announced at I/O, we believe so but we are trying to get official confirmation. When we hear back, we will update this story.

Hat tip to Aaron Bradley who spotted this first.

The post Google introduces the “Search live coverage carousel” for real time indexing & search results appeared first on Search Engine Land.

Google’s mobile friendly label has now been removed from the search results

This morning, Google has removed the mobile friendly label from showing in their mobile search results. We knew it was coming, Google announced last week they were dropping the label, but it took some time for the label to go away.

Again, the removal of the mobile friendly label in no way means that the mobile friendly ranking signal is not being used – it is still being used. Google removed the label because they wanted to declutter the mobile search results and because “85% of all pages in the mobile search results” now are mobile-friendly by Google’s criteria.

Here is a screen shot of the mobile friendly label no longer showing up as of this morning:

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Here is what it looked like last week with the mobile friendly label:

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The RankRanger tool shows a significant and almost complete drop in the mobile friendly label from showing in the search results, which means it seems Google has mostly rolled out this change.

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Again, you can use Google’s mobile-friendly testing tool and/or check your mobile usability report in the Google Search Console.

The post Google’s mobile friendly label has now been removed from the search results appeared first on Search Engine Land.

Billions served: PC search is down but query volume is way up for Google

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Writing about search market share on the desktop is now a bit like writing about old cars. It’s sort of interesting but less and less relevant. For reasons that remain mysterious, comScore has neglected to provide a unified view of the search marketplace — despite the fact that likely between 55 and 60 percent of search queries now come from mobile devices.

July desktop search rankings in the US reflect the following distribution, according to comScore:

search share July 2016

For comparison, the following are the comScore numbers from July 2015:

  • Google Sites — 64.0%
  • Microsoft Sites — 20.4%
  • Yahoo Sites — 12.7%
  • Ask Network — 1.8%
  • AOL — 1.2%

Essentially all parties have lost incremental share except for Bing, which has gained 1.5 points. Depending on your perspective, this could be spun as trivial or part of Bing’s long slow climb to meaningful desktop search market share.

PC query volumes peaked on the desktop in 2013. However, in mobile, Google commands roughly 94 percent of the market according to StatCounter, which may not be entirely representative but certainly gives us a directional indication of where things stand.

Mobile search market share in US (percent)

Mobie search share

Data: StatCounter

An interesting question then is what is Google’s total query volume, combining PC and mobile web? Operating under the assumption that 55 percent of Google’s queries are mobile — extrapolating from comScore desktop query figures — here’s what I estimate Google’s current search volume distribution looks like:

Estimated US Google search queries: July 2016 (billions)

total google search queries

Data: StatCounter

Accordingly it’s safe to say that while PC search volumes are flat to declining, Google is seeing vastly more queries overall because of its dominance of the mobile search market. On a global basis, Google is processing something in excess of two trillion search queries per year.

The post Billions served: PC search is down but query volume is way up for Google appeared first on Search Engine Land.

Tuesday, August 30, 2016

Google launches “In Apps,” a way to find content within apps on Android phones

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Google has announced a new way to locate content within apps on Android phones. “In Apps” is a search tab that allows this, a new addition to the Google app for Android.

Google shared the news on its Inside Search blog today, along with an illustration of how it works:

IPA Name Search Demo - Nexus (FB Messenger)

Currently, Google says the feature works with Gmail, Spotify and YouTube. It’s promising that support for more apps will happen in the coming months, including for Facebook Messenger, LinkedIn, Evernote, Google Keep, Glide and Todoist.

App search is local to the phone, so that if you’re not connected, you can still locate information. That’s important, because it highlights how this type of “searching within apps” is different from what Google already supports.

Searching your phone, not the web

Currently, Google supports Firebase App Indexing (previously called Google App Indexing), which is a way for app developers and publishers to ensure those searching Google for web-wide information can jump directly into apps. IE, you do a search across the internet on Google, and this type of app indexing allows you to view that content within apps, as appropriate.

The “In Apps” search launched today is device-specific, allowing you not to search the web for content but instead, via this new tab, just content that’s on your phone.

This means that the Google search app becomes much more like Apple’s Spotlight, which allows for finding some content directly on a phone. It’s an area that Android has felt behind in.

Google said that the coming LG V20 phone will have a dedicated shortcut just for In App search, which will come to other Android phones eventually. Here’s an example of how that works:

IPA 0P Demo - LG

The advantage of a shortcut like this is that you don’t have to effectively perform a web search in order to get to the In Apps function. Instead, it will jump you right to that.

For those without the shortcut, In Apps can be accessed either by launching the Google app on Android or by searching using the Google search bar widget that’s offered for many Android phones.

 

The post Google launches “In Apps,” a way to find content within apps on Android phones appeared first on Search Engine Land.

SearchCap: Google Merchant Center update, SEO & Chrome

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Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

From Search Engine Land:

  • Google debuts a brand new look for Merchant Center
    Aug 30, 2016 by Ginny Marvin

    A much needed face lift also includes some new features.

  • Mastering Online-to-Offline Marketing: New Digital Strategies for Offline Conversions
    Aug 30, 2016 by Digital Marketing Depot

    Search, Facebook and display ads drive offline conversions and sales. Whether it’s a store visit or a phone call, you can’t measure CPL and prove ROI without offline conversions. But it can be a challenge. Join digital marketing experts from Adobe and DialogTech to understand how marketers are solving the online-to-offline dilemma. Attend this webcast […]

  • Five free Chrome extensions for SEO practitioners
    Aug 30, 2016 by Brian Harnish

    Columnist Brian Harnish details 5 free Chrome extensions he uses on a regular basis, for SEO tasks ranging from screen shots to checking links to content analysis.

  • Moving your SEO program beyond discovery
    Aug 30, 2016 by Casie Gillette

    As search engine optimization (SEO) professionals, we want to help new customers discover our clients’ businesses — but columnist Casie Gillette reminds us that being there for the customer after they’ve already discovered us is just as important.

  • Search competitor analysis: backlinks, keywords and pages
    Aug 30, 2016 by Andrew Dennis

    Columnist Andrew Dennis walks through his competitor analysis process to show how you can inform your organic search efforts by unearthing competitor strategies.

Recent Headlines From Marketing Land, Our Sister Site Dedicated To Internet Marketing:

Search News From Around The Web:

Industry

Local & Maps

Link Building

Searching

SEO

SEM / Paid Search

The post SearchCap: Google Merchant Center update, SEO & Chrome appeared first on Search Engine Land.

Google debuts a brand new look for Merchant Center

google-shopping-products1c-ss-1920Upon logging into Google Merchant Center today, you’ll be greeted with a new welcome message announcing a whole new look for what often seemed like the neglected step-child of Google products.

new google merchant center

Yes, Merchant Center has a new interface built with Google’s Material Design used by so many of its consumer products as well as the new AdWords interface currently in testing.

The Home page features the products overview chart showing active, expiring, pending or disapproved products; announcements, links to your product feeds; as well as chart of paid clicks coming from Shopping campaigns.

The Product tab in the left hand navigation is where you’ll find Diagnostics, Feeds and the Products List. The Diagnostics page data is now updated more often — near real-time instead of twice daily.

google merchant center diagnostics

Google has also made some nice updates to Feed Rules in the new Merchant Center. The interface allows you to update specific values, create new values, combine values to do things like adding size attributes to product titles, and even pull data from one attribute to assign it to another — for example, you can search for the color “red” in your product descriptions and then have that populate the color attribute in the feed.

google merchant center feed rules

The “Shopping ads” option has links to Assortment reports if you get them as well as Configurations for Currency conversion and Adult content. Google is expanding the Currency Conversion feature to advertisers running Shopping campaigns in other countries. It allows sellers to show products in the local currency without requiring changes to existing landing pages.

google merchant center shopping ads

In addition to the “Shopping ads” option at the bottom of the left navigation, you can add other programs by clicking on the three-dot button in the upper right corner of the screen and selecting “Merchant center programs”. You can enable or get started with Dynamic remarketing reporting, Product ratings in Shopping campaigns and Merchant promotions from this page. If Dynamic remarketing reporting is enabled, you’ll see the Display products overview chart on the home page.

merchant center programs

The new look is now live globally.

The post Google debuts a brand new look for Merchant Center appeared first on Search Engine Land.

Mastering Online-to-Offline Marketing: New Digital Strategies for Offline Conversions

live-webcast-446704096-ss-1920Search, Facebook, and display ads drive offline conversions and sales. Whether it’s a store visit or a phone call, you can’t measure CPL and prove ROI without offline conversions. But it can be a challenge.

Join digital marketing experts from Adobe and DialogTech to understand how marketers are solving the online-to-offline dilemma. Attend this webcast and learn:

  • The unexpected impact call conversions have on your CPL and ROI.
  • How to optimize search, Facebook, and display ads to drive offline sales.
  • How to tie together cross-channel, web, and call data to boost revenue.

Register now for “Mastering Online-to-Offline Marketing,” produced by our sister site, Digital Marketing Depot, and sponsored by DialogTech.

The post Mastering Online-to-Offline Marketing: New Digital Strategies for Offline Conversions appeared first on Search Engine Land.

Five free Chrome extensions for SEO practitioners

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Did you know that you can increase your SEO task efficiency by using extensions in Google Chrome? If you perform most of your SEO tasks manually, these extensions can help reduce the headache of repetitive tasks and help you make your work day run more smoothly.

Following are six free Chrome extensions I use on a daily basis to help increase productivity. From screen shots to checking links to content analysis, it’s all here!

1. Nimbus Screenshot and Screencast

As the name suggests, Nimbus is a handy screen shot and screencast tool. This tool is handy for capturing and annotating screen shots, which can help when putting together a report for a client, convincing a client to take a particular step or showing them errors we are seeing on our end (that they may not be seeing on theirs). You can make annotations right within Nimbus: arrows, text, image blurring for sensitive materials — it is possible to do all that with this tool.

In addition, you can use Nimbus to create videos. Say you wanted to create a video that shows the client a particularly detailed SEO concept without having to resort to a webcam or webinar session. This extension provides the perfect way to do it, right from your browser. You can also create video demonstrations of SEO tactics or concepts to incorporate into conference slide decks and enhance your presentations.

Nimbus Screenshot differentiates itself from similar tools in that you can take full-page screen shots. I have found it necessary to take full-page screen shots throughout my SEO work, so I recommend having at least one tool that performs this function.

2. Check My Links

Check My Links is a great Chrome extension that makes checking on-page links much easier and more efficient. With just a few clicks, it is possible to identify how many links there are on a page, not to mention which ones are working properly and which are returning 404 errors.

This tool is most helpful for identifying broken links — both on your own website and others. The latter can come in handy for SEOs using the “broken link building” tactic, wherein you find relevant pages linking to resources that no longer exist, create a new resource for them to link to and reach out in the hopes of getting a link to your content.

3. Word Count

Are you performing an SEO audit in which word count can be a critical component of that audit? Using the Word Count extension, you can perform a quick, high-level overview of word count on certain webpages.

Doing this quickly can help you find quick SEO wins and low-hanging fruit if you need to put your skills on the line to win the client. Having this extension in the browser sure beats having to copy/paste a paragraph or two into Word and perform the word count there.

4. Open Multiple URLs

Open Multiple URLs is one of those extensions that truly beautifies your workflow. It is also a great way to help speed up those processes during link remediation — you know, where you have to open hundreds of URLs at once. When you open the extension and load the tabs with URLs, you can use keyboard shortcuts to speedily move through every window (Ctrl + Tab moves forward, and Ctrl + Shift + Tab moves back through the previous tabs you were on).

Please note: I recommend checking the box for the “load URL only when the tab loads” option that shows up when you open up the extension. The reason for this is that some hosts (not all, but hosts like Cloudflare, for example) will see activity from a single IP visiting all of its related sites as spammy, and you could end up being banned from their website networks if you are not sure what you are doing.

The reason I bring this up is that some large-scale spammers use hosts like Cloudflare now in order to host their sites and build link networks for their own spammy reasons.

It is my suggestion to use a highly customized proxy machine in order to use this extension, so that you can avoid detection from these other networks. Failing that, using a VPN and an IP switcher to hide your tracks can help you avoid detection and other issues.

At the minimum, before doing anything, especially if you are unsure how to do this, I suggest consulting a tech friend you know is able to do all of this and more just to make sure you are doing everything correctly. While the odds are slim that you will be banned from a major (or your favorite) website, it never hurts to be proactive and take care of these things ahead of time.

5. User-Agent Switcher for Google Chrome

User-Agent Switcher allows you to view how your website looks in different web browsers and on different devices, which can be helpful when troubleshooting website and SEO errors that you might not normally see.

For example, say you needed to take screen shots of Google rankings on a mobile device vs. Google rankings on a desktop device. This extension lets you perform that task right on your desktop, without having to fumble clumsily through your mobile and tablet devices to send the screen shots to yourself manually.

Or, say you needed to take a quick screen shot on your desktop of an SEO issue that is visible on your mobile device but not visible on your desktop. This extension allows you to switch to that mobile user agent while on your desktop, and then you can use a program like Nimbus Screenshot to take the full screen shot.

All of this is being accomplished without leaving the safe confines of your desktop! Pretty sweet, eh?

Increase productivity, efficiency, and become an SEO wizard

By using these extensions, it is possible to increase your SEO efficiencies dramatically and take hours of work out of your day as a result. I highly recommend experimenting with them and working through different tasks that you normally perform manually otherwise. By doing this, you can help increase your SEO efficiencies exponentially and make your day go by much faster.

Do you see something you do every day that is not addressed by these (or other programs existing on the market)? It may be worth it to think about how you spend your day and figure out how to automate these tasks and how you would automate such tasks using a custom solution.

You don’t have to be a programmer to have a program made. Use your own ingenuity and think through the problem, then find a programmer you trust to code that solution. Your next solution could just be the next SEO sensation.

The post Five free Chrome extensions for SEO practitioners appeared first on Search Engine Land.

Moving your SEO program beyond discovery

idea-lightbulb-discovery-ss-1920

With over 3.5 billion searches per day, it’s no secret that search engines like Google have become a key place for consumers to find products and services. It’s the reason people like me have a job!

The majority of companies looking to start a new SEO program would like to improve their overall search presence, increase brand visibility and drive new visits.

Pay attention to that last piece — new visits.

While new visits are important, when it comes to purchasing decisions, most people visit a site more than once. In fact, according to a recent report by Webloyalty and Conlumino, the average consumer consults about five channels before making a purchase, meaning the people converting are likely going to be return visitors.

As SEOs, it’s important not to get hung up on optimizing only for new visits. We also must focus on the buying cycle itself to ensure we are giving our customers the information they are looking for when doing their longer-term research.

We also must think beyond new customers. For example, many of my clients are technology providers in markets with stiff competition. With a competitive market and the potential for customers to go elsewhere, they need to be showing their existing customers they are still the best option.

How do we do this? Well, the obvious answer is content, but there is much more to it: Understanding the right keyword targets, the right type of content for the particular time in the buying cycle, the right off-site targets and more.

Below I’ve outlined a few key places to focus when moving your SEO program beyond discovery:

Keywords/product or service themes

Last year, I wrote “How To Build A Customer-Centric Keyword Strategy.” The gist of the post was that search is evolving and so, too, must our keyword strategy. With things like voice search, the growth of mobile and increasing customer research time, we can no longer just target a singular keyword or keyword phrase.

As search marketers, our keyword strategy should focus on all aspects of the customer journey, including top-of-the-funnel queries, mid-funnel queries, and even post-purchase queries. Take, for example, someone looking for an iPhone 6. At a high level, targets would be something like the following:

keyword-pyramid-example

It may seem simple, but when management is pushing for new visits and new customers, it can be easy to just focus on the top of the funnel.

Want to find out what questions customers and potential customers are asking? Tools like Keyword.io and FAQFox can help, but don’t forget to talk to your support team, visit product forums or support sites, evaluate review sites and scout social media for product mentions and competitor mentions.

Customer support & reviews

While a number of studies have been done around customer reviews and the impact they have on buyers, one stat that has stood out to me over the past couple years is this: 90 percent of consumers say their buying decisions are influenced by online reviews.

That’s crazy! But to be honest, as someone with a bit of a shopping problem, I absolutely believe it.

The challenge is that most businesses aren’t garnering these reviews.

As a search marketer, part of my job is making sure that I am not just optimizing my client’s site but am optimizing the search results themselves. That means making sure business listings are updated, partners are using the right logo and — you guessed it — review sites contain reviews.

Now, I have little control over whether or not reviews get written, but I can recommend that my clients pursue those reviews, and I can provide guidance on how to do so.

The other side of this is ensuring your customer support information is optimized. Businesses will often use third-party support platforms but not take the extra step to optimize them for search. Considering a third-party support platform? Make sure it can be optimized.

Additionally, make sure your site contains the basics, like FAQs, click-to-call phone numbers and testimonials. Even your blog can be of use.

Each of these touch points can help give customers and potential customers the information they need to move further down the funnel.

Third-party mentions & bylines

Have you ever been reading an article where you see a quote from a vendor you use? It’s pretty cool, and it’s also reassuring to know that the person you are relying on is at the top of their game.

For the majority of our clients, we spent a lot of time securing bylines on third-party sites. These range from niche sites to more well-known business publications.

The goal is to acquire links (Hey, we are still SEOs), potentially grab another space in the search result and showcase the client as a thought leader to their peers, existing customers and potential customers.

While I won’t go into the specifics of actually acquiring third-party bylines (You can read about that here, here, here and probably a ton of other places), I mention this tactic as a way to make sure you can give consumers information in other ways and in other places.

Final thoughts

The end goal of just about any marketing program is revenue. However, don’t get stuck only thinking about revenue at the top level. Think about where your audience is finding information and how your SEO efforts can impact revenue further down the funnel.

The post Moving your SEO program beyond discovery appeared first on Search Engine Land.

Search competitor analysis: backlinks, keywords and pages

Search Competitor Analysis

In my last column here on Search Engine Land, I shared tips and tricks I’ve learned over the years in regard to link prospecting.

One process for finding link opportunities that I didn’t cover is competitor backlink analysis.

Competitor analysis is fundamental to creating a link-building campaign. You’ll learn which tactics are securing links for the competition, which pages are driving search traffic, anchor text distribution, the competitive landscape and more.

Solid competitive analysis provides:

  • niche insight: linking environment, competitive landscape, potential link opportunities;
  • competitor tactics: sponsorships/partnerships, blogger outreach, affiliate marketing, guest posting and so on; and
  • content analysis: competitor strategies, popular topics and formats, content gaps.

In this post, I’ll walk through competitor analysis, using a running example to highlight the important information you can learn by checking your competitors’ backlinks, keywords and content.

My example for this post will be 1Up Box, a monthly subscription box that delivers “epic gear for geeks and gamers.” I fancy myself a bit of a geek/gamer, and I’ve definitely toyed with the idea of purchasing 1Up Box. They are, of course, not a client.

Identifying search competitors

1Up Box Homepage Img

Identifying search competitors is the first step in a competitive analysis. There are a few different ways to unearth search competitors. I recommend:

  • talking to your client (they know the most about their business);
  • checking important SERPs;
  • SEMrush
  • BuzzSumo

Using the tools and methods listed above, I’ve identified 1Up Box’s top search competitors:

  • Loot Crate
  • Nerd Block
  • Geek Fuel
  • Geek Me Box

Finding and identifying search competitors is the easy part, so let’s focus mostly on analysis.

Niche insight: reviewing how 1Up Box measures against the competition

If your goal is to secure links, you need to understand the linking environment within your niche.

The first insight of a competitor analysis is how competitive your client is in in search. Backlink tools like Majestic and Open Site Explorer will help you determine this information.

For 1Up Box, I’ll examine their top competitors in Majestic.

Loot Crate:

Loot Crate Ref Domains

Nerd Block:

Nerd Block Ref Domains

Geek Fuel:

Geek Fuel Ref Domains

And Geek Me Box:

Geek Me Box Majestic

Loot Crate has a substantially larger backlink profile than the other three, which is likely due to the competitive advantage Loot Crate enjoys from being the first major geek subscription box service to market. Loot Crate was founded in 2012 vs. 2013 (Nerd Block) and 2014 (Geek Fuel).

Comparing these numbers to 1Up Box’s referring domains shows that 1Up Box is lagging behind (except for Geek Me Box):

1Up Box Ref Domains

1Up Box is a major underdog compared to Loot Crate in terms of links and organic search. In fact, I can use SEMrush to quickly assess how 1Up Box measures up to these competitors in terms of average monthly organic traffic. SEMrush reports the following data for estimated monthly organic search traffic:

  • 1Up Box — 814
  • Loot Crate — 371,000
  • Nerd Block — 9,400
  • Geek Fuel — 1,000
  • Geek Me Box — 180

Note: SEMrush traffic numbers are not exact and do not represent exact data. These numbers are estimates.

Loot Crate is the clear winner in search traffic, dominating the search market. I would immediately communicate this to 1Up Box to set expectations. It would take a strategic, sustained campaign to cultivate a link profile that could compete with Loot Crate, Nerd Block and Geek Fuel. (1Up Box is outperforming Geek Me Box in both links and organic search traffic, however.)

The good news is the linking environment of the subscription box niche is fairly open and unrestricted, based upon the number of links these competitors have.

Reviewing search traffic, keywords and pages with SEMrush

Competitive analysis should also focus on competitor strategies and tactics.

You don’t want to blindly copy your competitors, but if they’re securing links that are relevant to your site, you should consider implementing similar tactics in your own campaign.

A good method to uncover competitor tactics is to examine which keywords and pages drive organic traffic using SEMrush. Here are the top keywords bringing Loot Crate traffic:

Loot Crate SEMrush

[Click to enlarge.]

The top four non-branded keywords are:
  • “anime”
  • “call of duty”
  • “fallout 4”
  • “black ops 3”

Loot Crate created specific themed crates around each of these terms, and each theme has a dedicated landing page. For example:

Loot Crate Call of Duty

These dedicated pages allow Loot Crate to tap into a different search market, expanding their reach beyond the smaller subscription box market.

SEMrush reveals a similar situation for Nerd Block, with the majority of their traffic coming from themes around “arcade” and “horror”:

Nerd Block SEMrush

[Click to enlarge.]

Like Loot Crate, Nerd Block has also created dedicated landing pages targeting these terms:Nerd Block Horror

Both Loot Crate and Nerd Block are capturing a significant amount of their organic traffic by executing the same strategy: creating strategic pages for their boxes based on popular themes.

1Up Box does not have any dedicated pages to themed boxes. 1Up Box does have a “Past Boxes” page, but it isn’t specific and instead features an image slider that scrolls through a few of their past boxes:

1Up Box Past Boxes Slider

1Up Box also doesn’t provide the option to purchase past boxes. I’d suggest that 1Up Box consider keeping their most popular boxes available for purchase, as it would provide an enticing entry point for new customers. I would also advise 1Up Box to build dedicated pages for these boxes.

I’d also encourage the folks at 1Up Box to create targeted themes moving forward to tap into a specific audience. For example, a Nintendo-themed box could target keywords and phrases related to Nintendo and thus capture new traffic.

Even if 1Up Box isn’t capable of implementing dedicated pages and themed boxes now, they should know that Loot Crate and Nerd Block are securing a market advantage with this strategy.

Competitor backlink analysis with Majestic

The next step in a competitor analysis is digging into the backlinks themselves — which means using Majestic (or your preferred backlink explorer).

Analyzing backlink data can also help unearth competitor strategies.

Loot Crate Backlinks

After digging through the first couple pages of Loot Crate’s backlinks to understand their link profile, I notice a common theme. Loot Crate is earning a healthy number of links through sponsorships — particularly through sponsoring podcasts like this:

Loot Crate Sponsorship DC On Screen

Or this:

Loot Crate Sponsorship Warrocketjax

Along with sponsorships, Loot Crate has also partnered with 343 Industries (makers of Halo) to get a link on Microsoft’s Xbox news site:

Loot Crate Halo Partner

Sponsorships and partnerships are an integral part of Loot Crate’s online strategy. They’ve built numerous partnerships that have benefited their marketing and link profile. These links are powering their dedicated crate landing pages, allowing them to rank well in search for high-volume terms. This is another key strategy (partnerships) I would highlight for 1Up Box.

I’ll also look at the backlinks for Geek Me Box, because they are on the opposite side of the competitive spectrum (in terms of links).

A common theme I’m noticing among Geek Me Box’s links is that many of them come from blogger coverage. This includes both affiliate links

Geek Me Box Blogger1 with Boxes

… and coverage from bloggers who are not affiliated with the company:

Geek Me Box Blogger2 Non Affiliate

Even the unaffiliated blogger still links to Geek Me Box in this case:

Geek Me Box Blogger2 Link

Note: Use of blogger coverage should be done sparingly, as part of a diverse strategy.

Judging from Geek Me Box’s backlink profile, this isn’t the most fruitful approach. While I may not immediately pursue this tactic for 1Up Box, it’s worth noting that it’s a strategy 1Up Box’s competition is executing.

In performing my competitor backlink analysis for Geek Me Box, I actually found this blogger coverage, which includes an unlinked mention of 1Up Box!

1Up Box Unlinked Mention

There is a chance this blogger would be open to mentioning 1Up Box on this review page, assuming this isn’t a paid review. After all, it makes sense for their audience. And as a bonus, this review also reveals a USP and competitive advantage for 1Up Box: They’re more affordable than the competition.

Content analysis with BuzzSumo

Content analysis is an important piece of any competitive analysis. You should take a moment to understand what content is available and popular with your audience.

To discover these topics, you need to analyze your competitors’ content and find which articles, infographics, videos and so on have been most popular. A great place to start is on your competitors’ blogs.

For 1Up Box, I’m going to take a gander at both the Geek Fuel blog and The Daily Crate (Loot Crate). They appear to be the only two competitors that have active blogs.

One of my favorite tools for content analysis is BuzzSumo. To analyze content, I put The Daily Crate’s domain into BuzzSumo:

Loot Crate BuzzSumo Homepage

BuzzSumo will return the top content (ranked by number of social shares) on Loot Crate’s blog. I quickly notice the content on The Daily Crate isn’t shared by a large audience:

Loot Crate BuzzSumo Results

[Click to enlarge.]

Using the same process with BuzzSumo, I find a similar situation with Geek Fuel’s blog and content:
Geek Fuel BuzzSumo Results

[Click to enlarge.]

It appears that neither Loot Crate nor Geek Fuel has been able to build a large audience with its blogs.

While 1Up Box doesn’t have a blog (and they might not have any interest in producing content), I would notify them that the opportunity exists. There is a dearth of popular content within 1Up Box’s niche, and they have a chance to be the first to market here and build a community. It would require an investment of time and resources, but a strategic content initiative could win 1Up Box a share of the greater audience.

Strategy recap

Analysis of 1Up Box’s competitors has provided valuable insight and will inform strategy development to help 1Up Box succeed in search.

To recap:

  1. Themed boxes with dedicated pages. Both Loot Crate and Nerd Block are capturing a significant amount of organic traffic by creating dedicated pages for boxes based on popular themes — a strategy 1Up Box should absolutely consider.
  2. Sponsorship/partnership opportunities. Sponsorships and partnerships are an integral (and effective) component of Loot Crate’s online marketing, and something 1Up Box should consider for their own strategy.
  3. Relationship building. Geek Me Box has done an excellent job building relationships with bloggers and earning coverage and links; this tactic could be fruitful for 1Up Box as well.
  4. Content creation and community building. None of 1Up Box’s top competitors have been successful in building a substantial blog following or community, which represents a real opportunity for 1Up Box to seize market share and grow site traffic.

Competitive analysis reveals a wealth of important information that can guide strategy development. If you’re a link builder (like me) your primary focus is securing links, and that means finding link opportunities.

Link opportunities

Based on the findings from my competitive backlink analysis above, here is a list of link opportunities that I could pursue for 1Up Box today.

Note: I would not necessarily pursue all these opportunities, but rather I’m demonstrating what’s possible with competitive analysis. Also, this is by no means an exhaustive list. There are further opportunities available to 1Up Box.

Tactic: Backlink profile exploration and analysis:

Opportunity: This is a short list of some of the sites that are linking to Nerd Block. Because Nerd Block is a competitor with a shared audience, many of the sites linking to Nerd Block also represent promising link opportunities for 1Up Box.

Tactic: Monitoring competitor mentions via BuzzSumo or Fresh Web Explorer:

Opportunity: These are all sites that have mentioned 1Up Box’s competitor, Geek Fuel, indicating potential relevance and link opportunities.

The post Search competitor analysis: backlinks, keywords and pages appeared first on Search Engine Land.